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Can not login an old account

Nao lembro o LOGIN

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#281 borus

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Posted 25 July 2019 - 12:54 PM

dosen't work log in in to new site after update. always says wrog username or password

 

But USERNAME and PASSWORD is working on new app android, on old site 1.0 and this forum!!!

 

username: borus



#282 POZA

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Posted 26 July 2019 - 14:48 PM

dosen't work log in in to new site after update. always says wrog username or password

 

But USERNAME and PASSWORD is working on new app android, on old site 1.0 and this forum!!!

 

username: borus

 

Hello. Please try to login again in 2 hours. In case the issue persists, please restore your password for the new version!

Hello. Please try to login again in 2 hours. In case the issue persists, please restore your password for the new version!

 


#283 slovan2002

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Posted 27 July 2019 - 13:09 PM

@pach I can not access to new orange. login slovan2002

#284 borus

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Posted 29 July 2019 - 05:59 AM

 

Hello. Please try to login again in 2 hours. In case the issue persists, please restore your password for the new version!

Hello. Please try to login again in 2 hours. In case the issue persists, please restore your password for the new version!

 

I don't remember actual email adress.

When I change e-mail adress dosen't work: always says "That email address is already in use."

 

HELP!



#285 POZA

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Posted 29 July 2019 - 13:27 PM

@pach I can not access to new orange. login slovan2002

Your account was not moved to the new version because it was not active at the moment of the migration. Soon we will re-migrate it.



#286 car012

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Posted 29 July 2019 - 16:14 PM

@poza thank you.
  • car012 likes this

#287 car012

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Posted 29 July 2019 - 17:24 PM

... for support

#288 car012

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Posted 29 July 2019 - 17:26 PM

Also I have answer that both accounts need to work slovan2002 und mia01 but does not working

#289 fahrul41

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Posted 30 July 2019 - 08:20 AM

now Gps trace can't use user name ... if it registers ...? or just use the email ...?



#290 POZA

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Posted 30 July 2019 - 09:03 AM

now Gps trace can't use user name ... if it registers ...? or just use the email ...?

You can register a new account using an email only!



#291 feckerman

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Posted 14 August 2019 - 04:52 AM

Hi friends,

Can you help me please? I can't login to the old platform. The following error message appears:
Invalid user name or password.
I can login to the new platform with email, but it doesn't show my devices.
user: feckerman
email: marcelofecker@gmail.com

 

Does anyone have any tips? How can I reset my account into old platform (GPS Trace 1.0)?

 

Thanks in advance.



#292 feckerman

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Posted 14 August 2019 - 05:00 AM

Hi friends,

Can you help me please? I can't login to the old platform. The following error message appears:
Invalid user name or password.
I can login to the new platform with email, but it doesn't show my devices.
user: feckerman
email: marcelofecker@gmail.com

 

Does anyone have any tips? How can I reset my account into old platform (GPS Trace 1.0)?

 

Thanks in advance.

I need to access old platform because my tracker device (TLT-2H) isn't supported into new platform.



#293 POZA

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Posted 14 August 2019 - 14:09 PM

I need to access old platform because my tracker device (TLT-2H) isn't supported into new platform.

Unfortunatly, your account at the old vversion of the platform seems to be derminated. 

We plan to support the TLT-2h device in September. 



#294 feckerman

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Posted 15 August 2019 - 05:04 AM

Unfortunatly, your account at the old vversion of the platform seems to be derminated.
We plan to support the TLT-2h device in September.

Hi,
Thanks for your response, sounds great, I'll wait for TLT-2H support.
I really appreciate to use orange trace platform.
See you .

#295 POZA

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Posted 15 August 2019 - 11:43 AM

Hi,
Thanks for your response, sounds great, I'll wait for TLT-2H support.
I really appreciate to use orange trace platform.
See you .

Thank you





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