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The discusssion of New GPS Trace


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#1 POZA

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Posted 13 May 2019 - 13:15 PM

Dear customers, this is the topic to discuss any general questions about new GPS Trace.

 

If you want us to add your device is the list of supported trackers, please leave your request here.

 

Please check this topic to get all the updates about the new version!


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#2 car012

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Posted 16 May 2019 - 07:08 AM

Hello! First of all thanks for great jobs and support. Please can you explain something to us? That what I see now, what you telling us that we have only 2 units pro account maximal?? This was before update - A single GPS Trace account allows you to connect up to 5 devices, which is typically enough to track the whole family... Are you telling now that we are don't have 5 units?
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#3 pach

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Posted 16 May 2019 - 07:41 AM

car012, yes, but now you will be able add 2 devices of any type. So 2 vehicle devices could be controlled in the new version vs only 1 in the current.


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#4 car012

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Posted 16 May 2019 - 09:29 AM

Oje, i didn't expect that we're losing 3 units-( For example if you have 1 car ( today many families have more than one cars), 1 bike und you have children your will be able to put 3 units more... Und now we don't have any more that option. Sorry I understand that you can not give everything free but we need more units than only 2.
Best regards,
Ozren
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#5 car012

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Posted 16 May 2019 - 09:58 AM

Sorry one more question. What's happening with old accounts who have more than 2 units? That's stay or will be deleted?

#6 pach

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Posted 16 May 2019 - 11:21 AM

Sorry one more question. What's happening with old accounts who have more than 2 units? That's stay or will be deleted?

It will stay for a while. Both versions will be functioning simultaneously for a transaction period. But it should be eventually closed.

Concerning units number, I believe any feedback will be taken into account by the devs team.


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#7 Muchoromek

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Posted 16 May 2019 - 18:04 PM

The first post says "the current version of GPS Trace will be supported along with the new one, so you could choose the version that is more convenient for you." and next It also is written "It will stay for a while..." How long will the two versions be maintained ? (or rather 2 months or 2 years) 

 

will objects added to the old version be visible in the new version or will their migration and reconfiguration be necessary?

 

Will there be a paid option to increase the number of objects?



#8 pach

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Posted 17 May 2019 - 05:45 AM

Muchoromek, I do not have info on the transition period. Lets wait for the version 3 release.

 

will objects added to the old version be visible in the new version or will their migration and reconfiguration be necessary?

 

Will there be a paid option to increase the number of objects?

Reconfiguration will not be needed most likely as the Ports and IP will not be changed (Ports are always fixed, IP was not changed for the last 5 years at least).

Units from the old version will not be visible in the new (remember in the current version we have 5 units in the new - 2). There will be a separate registration at the new site.

For a certain period both versions will be coexisting to let users try it out and get prepared for switching to something new.

I assume some paid options might be added but in a long run.


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#9 POZA

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Posted 24 May 2019 - 08:13 AM

In summer 2019 we are planning  to relase a big update of the whole service. Please find more details about the update here.


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#10 1267kxy

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Posted 21 June 2019 - 06:55 AM

Is there a version for 5 vehicles, even if it is paid?



#11 flavio13

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Posted 28 June 2019 - 15:15 PM

Que triste esperava que ia aumentar o número de veículos.

#12 flavio13

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Posted 28 June 2019 - 15:16 PM

Qual o dia vai ser feito essa modificação?

#13 flavio13

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Posted 28 June 2019 - 15:22 PM

Que triste a nova versão irá suportar apenas 2 veículo por conta .pensava que iria aumentar
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#14 flavio13

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Posted 28 June 2019 - 15:36 PM

Muito triste por favor .deixe a inclusão de 5 persiguidores

#15 car012

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Posted 03 July 2019 - 10:00 AM

Do you know when it will be update?

#16 cao5860

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Posted 17 July 2019 - 05:25 AM

Hello. Thank you for your service.Please be kind enough to keep unit history minimum one month with new version. 



#17 car012

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Posted 17 July 2019 - 11:55 AM

Hello! Please tell us when it will be update?

#18 pach

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Posted 22 July 2019 - 10:29 AM

It is currently heading to release. Developers have being working on the new app hardly.

Lets wait a little more.


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#19 POZA

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Posted 22 July 2019 - 14:47 PM

Dear GPS Trace users, today, I am writing to you to announce that our team has completed the development of new GPS Trace, and we are ready to come up with the new versin of the software. 
The update is planned to be released on July 24th-26th and will touch upon almost all the aspects of GPS Trace.
 
  • The website. The software will get a new, user-friendly website available in English, Russian and Spanish. It will include all the necessary help materials and instructions to make the use of GPS Trace as simple and convenient as possible. 
  • The back-end or server part. GPS Trace has received a brand-new backend that has been developed from scratch using the Gurtam Space platform. As a result, GPS Trace became much faster, efficient and stable.
  • The interface. Our main goal was to make it simple and user-friendly at the same time. That is why GPS Trace received a new design, features, tools as well as the general logic on the interface. 
  • The limits. Similar to the previous version, the new GPS Trace has some functional restrictions, like the number of tracking units, geofences, the messages history and others. You can read more about them here.
  • GPS Trace Mobile. New GPS Trace will be available as a fully-functional application on both iOS and Android. This means that you will have 100% of the software functionality on your mobile phone.
  • Technical support. Apart from the technical support provided on the forum, new GPS trace will also include Quick Start and FAQ sections. There you will find the answers to the frequently asked questions and the detailed instructions on how to start using the software.
 
At first, new GPS Trace will be available as Beta and will work along with the old GPS Trace service. This means that you will be able to track your units using both the new and old platforms until new GPS Trace is stable. Please note that you will be to add units in new GPS Trace only, using the GPS trackers supported for this version. Unfortunately, in old GPS Trace it will no longer be possible to add new units. 
 
If you have any questions related to new GPS Trace, please feel free to forward them to info@gps-trace.com or ask them at our forum.


#20 POZA

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Posted 22 July 2019 - 15:02 PM

Dear customers.

 

We are planning to release new GPS Trace on July 24th-26th.

 

Find more details in this post.






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