digiutama Hello!
You can check when the unit last sent data in the application in the unit status or in the unit menu - Tools - Toolbox.
If you have a problem with access to your account, please try using the “Forgot password?” option when entering the application.
You can also write to us at support@gps-trace.com from the email associated with the account in which this unit is registered. In this way, we can confirm that this is your data, since we cannot disclose the data of our users.