jabtronic Hello!
We see that the device type has been changed for this unit.
If you have a tracker Eelink TK419, then please configure the unit on this type.
We tried to fix the problem you described, but since the unit is not currently configured for this device, we can’t say for sure whether the problem is completely fixed.
Therefore, please configure the unit on the device and connect the tracker, if the problem persists, write to us again please, but do not change the settings.