Stopped working

Boat2

Has any IP’s , ports or other been changed within the last 7-10 days? I no longer get any position information to the app. I checked the gps tracker, and this seams to work. I’m using the IOS app. Could it be the latest update that does not work correctly?
Or will this device no longer work?

https://gurtam.com/en/gps-hardware/personal/gt30gt60

ashe

Boat2 Hello!
We had no changes regarding the operation of this device or the connection of devices to the application. If you did not change any settings of the unit or tracker, then nothing could change with the application being updated.
You can write us more in detail on an email - support@gps-trace.com, and also specify your login and IMEI of a tracker with which you had a problem.

Boat2

I sent an e-mail to support.