ashe RenatoCosta Hello! Probably you are talking about the GPS103-B tracker. Probably you tried to change the settings of the object. It was an old type that was supported for users who selected it earlier. For now, try using the settings: Device Categories - Hardware Device Type - Coban GPS103-B You will need to change the port and server settings of the tracker. Try using IP server format Server Host - 193.193.165.37, Port - 28961 You can read more about server formats in the application here - https://forum.gps-trace.com/d/586-ip-and-dns-server-formats-in-the-application