my message store is at 100%, how do I reset it? because my equipment was configured wrong, and I was sending many mb of messages. the correction has already been made and I just need to reset this% .. My user is LeoPB

Hello! At the moment, you can delete this data only by deleting the unit, and then recreate it with the old settings.

Message storage: used 50 MB out of 50 MB

kyllyanthiago

O que acontece quando chega a 50MB?O rastreador para de transmitir?

chol

kyllyanthiago
When 50 MB is reached, old data is deleted and new data is saved.

LaKorfis

Since I have reached 50 MB the gps has stopped working and I am not receiving anything. It works occasionally. ?? Thank you. Gracias.

ashe

LaKorfis Hello!
When the maximum amount of data is reached, earlier data is deleted, and new incoming data is recorded.
When reaching the maximum amount of data, the application continue to work.
If you have a problem with the unit, write to us about the problem by email - support@gps-trace.com with the login and ID of the unit with which the problem has occurred.

JohnWilson

I’m having the same issue. My message storage shows 100%. I’ve no tracking data for the past 10 days.

dapi

JohnWilson Dear user,
When the maximum amount of data is reached, earlier data is deleted, and new incoming data is recorded.
When reaching the maximum amount of data, the application continue to work.
If you have a problem with the unit, write to us about the problem by email - support@gps-trace.com with the login and ID of the unit with which the problem has occurred.

JohnWilson

Thanks for your reply. It turns out the problem was simply low credit on my SIM card!

dapi

JohnWilson
Glad to help you!

MercedesGPS

Is it possible to select a date to delete everything prior to, so that the available storage space is freed, without having to reach 100%?

dapi

MercedesGPS Dear user,
Unfortunately, there is no such an option.
The information about trips is stored for one year or until the storage size is exceeded (50 MB), after that the old data will be deleted and the new data will be recorded as received.
You can delete the previous data by deleting a particular unit and create it again, but then all the data related to this unit will be deleted as well.

JairCordeiroJunior

Is there an option where I can pay to have more space or delete?

chol

JairCordeiroJunior
Paid Android subscription storage expands to 100MB for every unit.