Dear jospellegrom,
If you need to see your vehicle in the application, then you should have a tracker installed on it.
So after creating account you need to do the following:
- To create a unit in the system. – https://gps-trace.com/en/help/ruhavik/create-unit
- And direct your device to the server and port specified on the Hardware tab in the Unit settings.
- Set the UTC 0 time zone
For most trackers, regardless of your location, set exactly the UTC 0 time zone. In the application, your local time zone is determined from the data of the device (phone or computer) on which you use it.
- Configure the APN
Configure the APN according to the provider of the SIM card you are using with the tracker. Depending on the provider, this can be just the APN or also the APN username and password.
As soon as your device starts sending data in messages to the server, you will immediately see it in the application.
If you have a problem with device configuration it is better to contact the device manufacturer or dealer for the tracker settings. Also, information on settings can be found in the instructions for the device.
If you have any questions during the process of setting up a unit and device, do not hesitate to write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers) and link to this topic, then we will try to check additionally and help you.
