i really like the new beta app that I am testing but there doesn’t seem to be any notification sounds.
All options for notifications are switched on, notifications do come through but there is no sound.
Is the sound missing from the beta version?
Thanks! We check it.
chol any update? I have exactly the same issue… No notifications sound, everything is turned on and the phone is not silent… I don’t get it… if you have working solution, please share it.
Could you tell us about problem in more detail? How long have you had a problem? What version of iOS you have?
ashe hello, so basically from the beginning, since I installed on my phone. It’s an iPhone 11 with the latest updates. I get the pop up notifications but it doesn’t make any kind of sound…. the sound is enough to heat other application’s pop-ups.
We are currently finding out the causes of the problem.
Some of the users had sound in their notifications earlier.
Please try reinstalling the app just in case.
Can I also clarify whether you receive push notifications from other applications with default sounds?
ashe Yes, you are right, the other applications has no special setup to hear the notifications. I’m going to reinstall the app, hopefully it would solve the issue. May I ask 1 more thing? Is it planned to make the premium function available for the iPhone users? If yes, when? If not, why?
ashe with the re-installed software still no sound…
We are currently stydy out the cause of the problem with sound and will try to resolve the problem as soon as possible.
Regarding the possibility of subscription to premium version on iOS devices, we are currently working on it and hope that we can implement this opportunity in the near future. Unfortunately, at the moment we cannot say about a specific time.
ashe thank you very much for the answers, but without the sound notifications it’s very hard to identify if anything happen with my car. Any solution would be pleased!
We are sorry for this situation. We will try to resolve the issue as soon as possible.
We made some changes to the server side of the application and the problem with sound was fixed for some other users of this application.
Please check the follow-up notifications and write to us about the results.
ashe it’s now working! Thx your information. Best,
Thank you for writing to us. We are glad that the problem has been resolved.