I’m hoping that someone can help me with this problem, as I have tried Sinotrack support who couldn’t help me.
I have a Sinotrack 4G ST915, which I have configured and seems to be mostly working OK. The issue that I have is with fences. When the device moves in and out of a geofence, it records alarms correctly within teh app, but it does not send out messages to my phone. S tech support suggested extending teh geofence to 1,000M but it made no difference. Can anyone suggest what might be causing this problem?