Postion problem not show on map

irsouza

Unit send position to the server, as used to do to trace orange. But position do not appear on the map. On log (position.valid) shows “false”.

already changed ip 193.193.165.37 port 32329
unit is a xexun tk103-2

what should I do?

ygalama

I have the same problem with my xexun tk 102..no position ..I use ip 193.193.165.37 port 32329 , my imei number as the ID and category hardware under which i find the xexun tk 102.. It still works on tracktrack ( if I put in their ip and portnumber), so it can’t be an error with the tracker itself..

I made a new registration on gps trace, but had an old one on orange, with the same username and password…What could be the problem?

ygalama

Using the tool box, it seems that my tracker connects and then inmediatly discconnects due to data parsing problem..How can I correct this?

ygalama

[30/11/2019 12:08:56] 301: device disconnected (data parsing error (see log details))
{
close_code : 6
duration : 1
error_text : “[chinese-generic.spvm:28:16, input 0076c8 75 000001] pvm_exec_value_to_floatval[1]: not a double string: ‘GSM:25’”
event_code : 301
event_origin : “gw/devices/454211″
event_text : “188.206.98.121/disconnected”
id : 454211
ident : “0xxxxxxxxx”
msgs : 0
origin_id : 454211
origin_type : 11
recv : 177
send : 0
source : “188.206.98.121”
timestamp : 1575112136.995011
transport : “tcp”
}

chol

ygalama
Thanks. Let’s look.

NadzeyaMikhailava

Hello ygalama !
The error is fixed, please check your device now.

ygalama

Hi NadzeyaMikhailava
thanks, but i have the same problem..Toolbox events: device connected en then disconnected (data parsing error)

ygalama

03/12/2019 23:12:42] 301: device disconnected (data parsing error (see log details))
{
close_code : 6
duration : 1
error_text : “[chinese-generic.spvm:48:17, input 008e78 75 000005] pvm_exec_value_to_floatval[5]: not a double string: ‘T2=-35’”
event_code : 301
event_origin : “gw/devices/454211″
event_text : “83.232.56.2/disconnected”
id : 454211
ident : “01xxxxxxx”
msgs : 0
origin_id : 454211
origin_type : 11
recv : 178
send : 0
source : “83.232.56.2”
timestamp : 1575411162.952823
transport : “tcp”

NadzeyaMikhailava

Hello ygalama !
I’ve fixed this parsing error, your device works fine now.

And also where was another issue - messages from your device was “2 hours in future” because of timezone configured on the device.
I supported Time Zone setting for TK102-2 devices - you can open Actions tab in device’s Setbox and setup required timezone for your device. Once setup, the timezone shift will be applied in parsing of device messages. This will prevent “messages from future”.

ygalama

It seems to work now.!! Thanks!!

Iteco

He configurado mi TK103, aparece como conectado; sin embargo no registra información de ubicación el el mapa y aparece el mensaje “Cannot show unit on map”. El IMEI de mi equipo es 353451040195099. Ojalá puedan ayudarme

ashe

Iteco Hello!
At the moment, your tracker connects and disconnects, but does not send anything. You can see this information in the Toolbox (unit menu - Tools - Toolbox - top section with logs).
Please try to check the settings of the message transmission interval for your tracker.
Please ask the tracker directly for its current location and check that the location and date are correct.
If this does not help, please request the current settings from the tracker and send us its current port, server and timezone.