💥 Ruhavik 1.15: Notification type "Parameter change" and so on…

kula

Hello, dear users 👋!

🌟 Today we would like to present to you the updated Ruhavik 1.15!

📌 Let’s talk a little about the latest innovations:

1️⃣ Added a new Own notification type - “Parameter change”
Configure and receive notifications when changing the values of the parameters that your device sends

2️⃣ Telemetry data (more than 2 parameters) on the unit card can be expanded downwards
In one click, you will be able to see information about all the parameters that you have previously configured to display on the unit card

3️⃣ As always, some bugs were fixed.

✅ Also, we have already developed a new option Service mode for users working via service provider, that will allow users to receive technical assistance from their service provider.

Very soon you will see it in the application. Follow our news!😉

❗❗❗We would like to remind you that the update will not appear instantly on all devices. All application stores roll out the update gradually, when it appears for each user, we cannot say for sure, it usually happens within 1-3 days.

📌Share your feedback and comments on this update, this will help us in further improvements to the application!😀

Milton

Boa noite? tenho uma conta com três unidades gratuito e quero comprar cinco unidades para formar 08. A pergunta é: Posso fazer dessa forma juntar as três unid. com as cinco que vou comprar formamdo um total de 08 unid? E quanto vou pagar no total?

Milton

Boa noite? tenho uma conta com três unidades gratuitas e quero comprar cinco unidades para formar 08. A pergunta é: Posso fazer dessa forma? E vai custar quanto no total?

kula

Hello, dear Milton

The price of Subscription depends on the quantity of units (3-5-10-20-30).
You can see the price in the application on the Subscriptions tab

So, if you want to create 8 units on one account, then a Premium 10 subscription will be suitable for you.

Milton

Olá, fiz assinatura de 3 unidades e ainda não ativaram, poderia verificar?

kula

Hello, dear Milton

Please provide us login, unit ID and link to this topic to support@gps-trace.com, then we will try to check and help.

borisbnh

Good evening, this battery reading on my ST310U does not occur, is this because there is no support for this model?

kuta

Dear borisbnh

If we understood correctly, you want to be notified about the battery level.

The first post in this topic describes the ability to configure Own Notifications. At the same time, battery level notifications belong to Customizable Notifications and are available to all users (including those without paid subscription).

In order for you to receive such notifications from the application, you should:

have the tracker send messages about the battery level to our system. Accordanly the technical documentation for your tracker Suntech ST310U, it can send such messages.
The receipt of such notifications must be enabled in the application. More information about all types of notifications, including battery level, can be found in our blog article at https://gps-trace.com/en/blog/notifications-track-your-vehicle-with-ease.

If you mean something else or you have any additional questions, please let us know in more detail, we will try to help you.

borisbnh

From what I see in the report messages, it ends up sending the voltage type 4.1v and I don’t know how I could measure this in percentage because I don’t know if the ST310U has this capability

rost

Hello, borisbnh ,

This parameter will most likely be converted into percentages automatically in the battery.level parameter according to the protocol provided by the manufacturer.

Write to us at support@gps-trace.com, in the letter indicate the unit ID in the system and a link to this forum topic, then we can check the situation further and try to help you.

borisbnh

rost
I will send the link and id for you to check, in mine there is no such conversion.

borisbnh

rost

Then the following situation occurs:

The ST310U equipment does not send in percentage, the sending occurs in the parameter (backup.battery.voltage) in numbers that are maximum of 4.2 which converted would be 100% of the battery, this function of a flag receiving this value and converting it into percentage it would be interesting.