Hi, I need help regarding the premium account. I have the basic subscription that allows 3 devices, but I can only activate 2 and the last one is FREE

Renault Master > 359710043407049 > FREE
Fiorino > 359710043408682 > PREMIUM
Acello > 359710043382937 > PREMIUM

Can someone help me?

  • kula replied to this.

    Hello, WesleyMendes

    In this case, everything works correctly, do not worry.
    Yes, one unit remains with the Free subscription, however, it has already received all the benefits of the Premium subscription. Additional megabytes of storage, notifications and etc.
    It’s just the Free label on the unit, which means that this one unit can be free.