Hi! didier06
I understand your frustration with the tracker issues and difficulties getting a refund.
Please note that GPS-Trace is a platform that provides tracking software solutions - we don’t sell GPS trackers directly. We focus on developing applications that work with various tracker models.
For purchasing trackers, we recommend:
Working with local authorized dealers who can provide proper support and warranty service
Checking our Partner map to find reliable vendors in your area
If you’d like help with configuring your existing tracker to work with our platform, please let me know the specific model and I’ll be happy to assist with the setup process.