Hello agusSupriono2 Poljansky_viktor WildySheverando
@flespi (our telematic backend) have applied a fix for most of the manufacturers listed above in the first message of the post.
Important!
According to our observations, this helped the majority of devices. However, some devices have completely stopped sending data or are sending it incorrectly. In this case, we recommend following these two steps:
- Restart the tracker in the open air. As a rule, it is enough to turn it off for a while and then turn it on again. This must be done in the open air so that the tracker “sees” the satellites and starts sending the correct geolocation again.
- Reset (configuration): Perhaps the problem can be fixed through the settings of the device itself. For example, simply reset the device and reconfigure it again.
In most cases it should help.
By the way if you still experiencing issues, just let us know by writing an email to support@gps-trace.com
