RonBaines
Based on your description, it’s likely that your tracker is a clone of a more well-known brand.
To properly configure the APN, we recommend first contacting the manufacturer or seller of the device. The required commands are often found in the user manual provided with the tracker.
If you’re unable to find the exact commands, you can follow our recommendations in this article:
🔗 Connecting Clones and Non-Integrated GPS Devices: Practical Tips
If the issue still persists, feel free to contact us at support@gps-trace.com and provide all available information about the tracker (model, where it was purchased, commands you’ve tried, screenshots of sent commands and device responses, etc.).
We’ll do our best to assist you.
