this unit ID already exist

CristobalCalderon

Hello. I bought a motorcycle from someone who has a GPS installed and uses your app. They gave me the ID and device type so I could connect it to my phone, but when I do, it tells me the ID already exists. What can I do to add the device to my account?

kuta

CristobalCalderon

Please write to us at support@gps-trace.com with the tracker mosel and ID and link to this topic, then we will try to check additionally and help you.

agusSupriono2

CristobalCalderon saya bantu jawab, Anda harus menghapus Imei/ID unit yang sudah terpasang di akun sebelumnya, Anda baru bisa menambahkan ID unit tersebut