Flavio
It’s likely that you’re currently using a free subscription, which only stores the unit’s history for the past 12 hours. If you’d like to keep your data for a longer period, we recommend considering one of our paid subscription plans.
In any case, feel free to contact us at support@gps-trace.com with the following information:
your login, unit ID, model and manufacturer of the tracker, and a link to this forum topic.
We’ll be happy to check everything and assist you further.
