Coban 403-b device disconnect

ReSeCa

Hi, I ask for help. I keep having problems with my gps.
device disconnected (received data violates channel’s protocol)
{“close_code”:4,“duration”:5,“error_text”:“004b24 [coban:198:16] in @imei_packet: {ext} no floating-point number can be parsed from a string: ‘30.173147.32’\n by [coban:64:4] in @packet”,“event_code”:301,“id”:4594565,“ident”:“8640350500*****”,“msgs”:0,“origin_id”:4594565,“origin_type”:11,“recv”:130,“send”:4,“source”:“37.160.23.26:47501″,“timestamp”:1660664686.126149,“traffic”:{“conn”:3890813477,“field_boundary”:96,“field_start”:84,“packet_start”:0,“parsed”:96,“timestamp”:1660664686.125941},“transport”:“tcp”}

can you help me please? thank you

kula

Hello, ReSeCa,

As we checked, this error is due to incorrect indication of the longitude value. Only one point can be present in this number. Your device periodically sends this value with two points, that is, with an error.

Since our system works on the basis of messages sent by your tracker, we recommend that you contact the manufacturer of the device, as they are well versed in their product, and most likely will be able to help you.

ReSeCa

I don’t think the seller knows how to help me, even though I bought it on ebay 😭.
I guess I’ll keep it like this, thanks anyway