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  • ❗❗❗Important Announcement: Updates to Ruhavik Subscriptions

Dear Users,

We need to inform you about significant updates to the subscription plans on Ruhavik. These changes will take effect with the upcoming release and will impact the features available under different subscription tiers.

What’s Changing:

Free Subscription:

  1. Storage: Limited to 1 MB
  2. History: Reduced to 12 hours
  3. Geofences: Reduced to 1
  4. Tools: Accessible only with the Starter Plan (special device pre-configured commands remain unaffected)
  5. Location Sharing: Now requires a subscription (Starter Plan or higher)
  6. Customizable Notifications: Now requires a subscription (Starter Plan or higher)
  7. Statistics, Timeline, and Maintenance Tabs: No longer accessible under the Free Plan

Starter Subscription:

  1. Storage: Increased to 10 MB
  2. History: Extended to 30 days
  3. Geofences: 2 available
  4. Tools: Fully accessible with the subscription
  5. Location Sharing: Available with the subscription
  6. Advanced Notifications: Includes customizable and personalized notifications
  7. Statistics, Timeline, and Maintenance Tabs: Fully accessible

Additional Changes:

  • Lite Mode: Removed from the application

Key Points to Note:

  1. Premium Ruhavik subscriptions remain unchanged.
  2. Changes to data storage duration will only apply to newly created units.
  3. All previously created units will retain their original data storage duration.
  4. However, functional changes, such as Tools, Sharing, Advanced Notifications, Statistics, Timeline, and Maintenance, will apply to all users with a Free Subscription.

We understand that these changes may affect how you use Ruhavik.
If you have any questions or concerns, please feel free to reach out to our support team at support@gps-trace.com

Thank you for your understanding and continued support.

The GPS-Trace Team

rost stickied the discussion .
a month later

Hi.
The website does not allow creating new accounts - token: Longer than maximum length 1024.

There are problems creating new account when placing the sales email in this message. Prevents creating a new account. The website does not allow creating new accounts.

message: “token: Longer than maximum length 1024”

Please please your support

  • kula replied to this.

    Dear jhonysifuentes

    Thank you for reaching out.

    At the moment, the system is functioning as expected. Please send us an email (support@gps-trace.com) with your request, along with your login and a screenshot of the error you are seeing, and we will do our best to assist you.