problem with ubication

kenoconk

Hi everyone, excuse my english, but it’s not my native language.

Why doesn’t my gps show the actual location on the map?
The vehicle icon appears, where it is parked, but it shows the blue circle of the location in another place
Attached is an image of the map
Thank you
Best regards

Keno

kula

Hello, kenoconk

Please check the location permission settings on your smartphone. Namely, precise location.
Since, for example, on Android, you can set whether you want to display the exact location or an approximate one.

If you have any further inquiries, feel free to reach out to us. We are always glad to assist you.

kenoconk

Hello, thanks for the information Kula
I checked the parameters, and these are activated. But it’s still the same.

kula

Hi kenoconk ,

As we can see from your screenshot, you are using the web version of the application, so we recommend checking your browser settings. In the browser settings, please also set precise location.