11/09/2024 [RESOLVED] Problems with the application on iOS devices ❗️❗️❗️

kula

Dear Users,

Today, September 11, 2024, iOS users may have experienced issues with the app on updated iOS versions. We are already working on resolving this issue. In the meantime, users encountering this problem can use the web version of the app via Google Chrome browser.

We will post updates on the status of this issue in the thread of this message.

We apologize for the inconvenience.

MohammadBsat

Hello could that take alot of time ?

kula

Dear MohammadBsat

Our developers are working hard to resolve this situation.
We will do our best to fix it by the end of the day.

We apologize for the inconvenience.

kula

Dear Users,

We are pleased to inform you that in the web version, applications are now accessible not only via Google Chrome but also through Safari on iOS devices.

Our developers are actively working on updating the applications for the App Store, and we anticipate that the updated version will be available soon.
Depending on Apple’s review process, this could take anywhere to a day.

We sincerely apologize for any inconvenience this has caused and appreciate your patience as we work to resolve these issues.

Flavio

O problema ainda persiste nao esta abrindo .

kula

Dear Flavio

At this time, you can use the app on iOS devices via the web version (Safari, Google Chrome).
Our team is diligently working on fixing the issue with the App Store version.

We apologize once again for the inconvenience and thank you for your understanding.

kula

Dear Users,

The issue has been resolved, and the applications are now working correctly on iOS devices.
The problem did not affect the data sent by the devices during this period.

We apologize once again for the inconvenience caused and appreciate your understanding.

GPRO-SOLUTION-INDONESIA

Okay thank you very much