Current problems?

lup

Are there current problems with the system? My device stopped sending information (transmitting) around 11:30 CET for about 1.5 hours, then started working for some 15-20 minutes and now it is not transmitting for about 2.5 hours. The device is well within the range of a mobile operator and there have been no recent changes on my side.

lup

And now it just started working again without moving the car or doing anything else. And then stopped again after some 15 minutes. I guess there are some interim problems somewhere

rost

Dear lup

Thanks for your request!

There were no issues with receiving data from devices on our side.
In most cases, the mobile provider is a cause of the issue.

Problems with data reception are usually a very important issue for us and if they arise, we immediately notify users on this forum.

If a similar problem occurs again, just write to us at support@gps-trace.com