Hi everybody,
I bought a GF22 gps but I’m having some problems. Opening the device I saw that the sticker with the IMEI number is missing and the TF card slot is missing. I followed the instructions in the manual, connected to the site www.xtgps.top, entered the SN and logged in. However, even if the LEDs indicate that the tracker has found the GSM network and the GPS signal, it is always off-line on the site. I tried calling the GPS phone number. The device responds and I can listen so the GSM signal is ok. What could be the problem? Thank you very much.
Francesco

  • kuta replied to this.

    Dear FrancescoVinciprova
    This is forum about applications for personal GPS tracking Forguard, Ruhavik and Petovik.

    In case you want to use our application Ruhavik for monitoring your vehicle, you need to create an account in our system. Please note that our application is free when used to monitor a single vehicle. For more information on how to get started with our applications, please visit https://gps-trace.com/en/how-to-start  
    If you want to know the IMEI of your tracker, you need to send an SMS command to it, the response to which will contain the IMEI of the tracker. According to the information on the Internet, you need to send an SMS command to the tracker
    imei#

    If you will have further questions about our system or apps please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers) and link to this topic, then we will try to check additionally and help you.

    Thank you very much for your reply. I tried imei# but the device didn’t answer.
    I think I wasted my money buying this stuff.
    Best regards.

    6 months later

    I want to buy it give me the gf22 link where the original product is available

    • kuta replied to this.

      Mohiuddinhassan
      GPS-TRace does not directly sell GPS trackers, including the GF22 model. We are a platform that provides tracking solutions and applications for GPS devices.

      To find a GPS tracker, you have two options:

      Check our devices section for compatible trackers
      Visit our Partner Map to find local partners who can help you purchase and set up a GPS tracker
      Our partners can assist you with selecting the right device and getting it properly configured for use with our platform.