Coban tk103-B

WesleyMendes

Hello friends. I have been using the Orange platform for a long time and currently Ruhavik. I bought 3 Coban TK103-B devices many years ago. But I’ve only used one of them. I recently installed the other and even selected the same type of hardware, the specs are different. The old one works normally and the newer one communicates but does not position. It’s not a problem with the equipment, because when I use the Wialon Id Check it communicates normally. Could you help me to put the same parameter as the previous one?

(OLD) Vehicle working perfectly, with parameters below:

Device type:
Coban GPS103-B

ID
359710043382XXX

DNS
43049.flespi.gw

IP
193.193.165.37

PORT
21890

(NEW) Vehicle communicates, but not positional, and the parameters are no longer the same.

Device type:
Coban GPS103-B

ID
359710043408XXX

DNS
113957.flespi.gw

IP
193.193.165.37

PORT
29318

Additional Information:
time zone 0
Communication every 30s
gprs123456,0,0

rost

Hello, WesleyMendes ,

We just answered you by email and will duplicate our answer here below.

We checked your account and 2 units on it. As we can see, the unit with ID 359710043407049 simply does not send data.
It connects, but the data is not coming. You can see this in your unit’s Toolbox. –

Also in the Toolbox, you can see that the latest messages from your device are marked in orange.
The fact is that these messages came with a future time, which is an incorrect operation of the device. If you look at the messages, you can clearly see that the tracker sends messages on July 8th, but dates the message on July 9th.

Such messages are rejected by the system.
Most likely the problem is due to the wrong timezone.
You must have it configured on the timezone tracker 0 (UTC)
Tracker messages came with future time. You need to set right timezone
After changing the timezone messages will not be updated for some time , because they will be overlapped with the old ones. So you need to wait around a day.

After you fix the Timezone, move around with the device a little so that the coordinates of the device begin to change and most likely the device will start sending data correctly.

If this does not help, or other problems arise, send a screenshot of the device configuration (SMS commands and device responses to them), we will check the configuration and maybe we can help. Also, we do not rule out the possibility that your device may be malfunctioning.

WesleyMendes

My device is communicating now. I put time zone 0. However, it does not send positions in the time I set (30 seconds) through the command “fix030s***n123456″. When I call him and receive the position via SMS, the system updates the position together. But at other times it stays asleep and sends position in very distant times, even in motion with the ignition on. I have already checked sleep mode and my device does not have this function or does not respond to sms when I disable it with the command “nosleep123456″
. I have already disabled the “less gprs123456 off” mode. And before they say that the equipment is defective, I also put another similar equipment for testing, and the problem persists. Can anybody help me?

WesleyMendes

just to complement, I also tested with the command “t030s***n123456” because I know that there are equipment with this command

rost

Hello, WesleyMendes .

Did you try to set frequency to 5-10 seconds?
Just to check.

Probably the tracker, in order to send one message every 30 seconds, each time starts to search for satellites again and because of this it may not immediately send data. Our guess is this.

Tell me also, have you tried contacting the seller or the manufacturer of the device? They will most likely be able to help.

FernandoLivanoLuna

I tried in other sites like Wiallon and works perfectly. I dont know why in this server doesnt work. I use Coban tk103-b

FernandoLivanoLuna

kula

Hello, dear FernandoLivanoLuna,

When creating a unit:

Select the Coban GPS103-B device type and specify the unit ID.
Then direct your device to the server and port specified on the Hardware tab in the Unit settings.
As soon as your device starts sending data in messages to the server, you will immediately see it in the application.

If you have any questions during the process of setting up a unit and device, do not hesitate to write to us to support@gps-trace.com and provide us with your login, unit ID, then we will try to check additionally and help.