Lost tracks

StavrosZampetoglou

I have lost trucks of my TK 905 in the Bulgarian-Romanian borders. This GPS has a Greek SIM card. This truck that I have put my GPS is probably going to Germany. It seems that it has stopped for 3 days near Vidin! Have I done something wrong?

rost

Hello, StavrosZampetoglou ,

Please write us to support@gps-trace.com specifying login and unit ID, then we can check your issue additionally.

By the way in such cases, first of all, check on the tracker side:
1) SIM card balance and traffic limits on it
2) Data sending intervals and tracker operation mode
The tracker may have entered sleep mode or some settings have gone wrong.

In most of such case there is problem with Sim card balance or tracker configuration.

jameschristopher

Losing track near the Bulgarian-Romanian border could be due to roaming issues on your Greek SIM in the TK 905 GPS. Like the 12000 Züge Vape sometimes faces connectivity issues, GPS trackers can also experience interruptions, especially in cross-border areas. Make sure roaming is enabled and the SIM has stable coverage.

rost

Hello @jameschristopher ,

Thanks for your answer!
Indeed, problems with roaming and switching devices between providers when crossing borders quite often lead to such consequences.