Dear YeyoTorres
If you have a question about setting up your tracker to send specific data to the platform, we recommend contacting the tracker manufacturer directly, they are the ones who have the greatest competence on this issue.
If you have a question about what data comes into our system and whether it comes at all, please write to us at support@gps-trace.com with the login, unit ID, describe your issue in more detail and link to this topic, then we will try to check additionally and help you.