Dear OleksandrKuzmenko
Sorry for the long reply. We have responded to your email.
Judging by the data that comes from your tracker, there is a problem with its serviceability. It sent incorrect data at the end of April, which is why it cannot be parsed by our system. For example, invalid location data was received (invalid NMEA latitude chars: ‘00L000000)
If you have any additional questions about our platform, please write to us again we try to help you.