wrong location

NikolayMihaylow

Hello, I have the following problem.
I’m using the GPS TK110, and when I request coordinates from it, I receive its exact location, but on the website, at the same moment, it gives me a location about 1 kilometer away from the correct one.

NikolayMihaylow

I think I’ve identified the issue; the device is displaying the wrong year and date. Is there a way to fix this problem, or do I need to get a new one?

kula

Dear NikolayMihaylow,

Our system operates solely based on the messages sent by your device.
If you notice any time discrepancies, please double-check the timezone settings on your tracker. Regardless of your region, it’s advisable to set your tracker to the UTC=0 timezone.

Should you have any further inquiries, please reach out to us via email at support@gps-trace.com. Kindly provide us with your login, unit ID, device type, and include a link to this conversation thread to help us identify you.