Tracker TK 905 Sms problem after change password

balinat

Hello from Bali,.
I have a problem with my TKstar TK905.
First time I set and use the default password 123456, the tracker works well.
Sms command, Apps Winnes and TKstar even Web access are good
BUT after I change/edit the password via Web then the Sms not working any more
Both Apps, Winnes and TKstar, can work with the new password but NOT the Sms command.
I still can wake up the tracker with phone call.
Any suggestion will be appreciated
Thanks a lot::

rost

Hello, balinat ,

Unfortunately, we cannot help you if it is not about our applications. (Ruhavik, Petovik)

However, we can recommend on this issue, contact directly the support of the manufacturer TK-Star, they have quite responsive support and they will be able to help.

Also, this type of device is fully integrated into our applications and you can try to use them with our application and problems should not arise.

balinat

Thanks Rost,
actually I already try to contact TK star but no response.
Anyway, thanks again for your suggestion.

ashe

balinat Hello!
Have you tried using the default password (123456) after changing your password? Doesn’t it work either?
Did you change the administrator’s number possibly?

balinat

Hi Ashe, sorry for late reply.
Yes I use the default Sms 123456.
The problem has been solved,
Thank you very much

ashe

balinat Hello!
We are glad that the problem has been resolved.
If you have any questions about the Ruhavik application or suggestions for improving it, please write to us about them at support@gps-trace.com.

NikoNahro

Hi can anyone help me please I have tk star gps I set up everything but I keep ringing the gps it keep saying it’s off also when I send text messages like smslink123456 respond password fail please can anyone here help with that

rost

Hello, dear NikoNahro

We can try to help you, but its look like you are using wrong password to your tracker.
Can you please send us a screenshot of the SMS commands that you sent to your device?
Most likely you changed the password to your device using one of the command.

We will be waiting for your reply!

AlanLund

Hi, I have a new mobile and don’t know how to connect my TK905 to it. Thanks.

kula

Hello AlanLund,

If you need to see your vehicle in the application, then you must have a tracker installed on it.

Firstly you should register and login in the application. – https://gps-trace.com/en/help/ruhavik/registration-and-login
Then it will be enough to create a unit in the system. – https://gps-trace.com/en/help/ruhavik/create-unit.
Select TK-Star TK905 device type
And direct your device to the server and port specified on the Hardware tab in the Unit settings.
As soon as your device starts sending data in messages to the server, you will immediately see it in the application.

If you have a problem with device configuration it is better to contact the device manufacturer or dealer for the tracker settings.
Also, information on settings can be found in the instructions for the device.

Yoy can also find additional information (SMS commands and user manual) for TK905 on our website by the link:
https://gps-trace.com/en/devices/tk-star-tk905#instructions

If you have any questions during the process of setting up a unit and device, do not hesitate to write to us.

deviddowson

Hello ! I forgot my tracker password. could you help me please ?

kuta

Dear deviddowson
To recover your password, you need to do the following:

When you enter the application, use the "“Forgot password?”" function, after which an email with a link to reset your password will be sent to the email associated with your account.
Follow the link in the email and create a new password.
Return to the login page https://ruhavik.gurtam.space/auth/login and enter your username and new password.