Our forum was created for users of GPS-Trace products for personal GPS tracking Forguard, Ruhavik and Petovik.
As far as we can see, you sent us a screenshot not from our application.
If you are not using our application, you need to contact the tracker manufacturer or the developer of the application you are using directly for help.
In case you want to use our applications for monitoring your vehicle, you need to create an account in our system. Please note that our application is free when used to monitor a single vehicle. For more information on how to get started with our applications, please visit https://gps-trace.com/en/how-to-start
If you have account in our system, please write to us at firstname.lastname@example.org with the login, unit ID and link to this topic, then we will try to check additionally and help you.