Hello, FernandoFernandesFerreira ,
Our platform works both with DNS and IP, if you meant it, if not, then specify more information for us!
The CRX 3 device is not directly integrated on our platform. However, it can be used on our platform. To do this, you first need to determine under what type your device can be used on the platform.
Since trackers of different manufacturers and models work according to different protocols, it is difficult to say for sure whether your tracker corresponds to one of the protocols we support.
Please try to identify your tracker on id.wialon.net as one of the Concox devices.
If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or without).
You can also just try using your device like a Concox without a model.
After that, return to the application and create a unit with this type and ID. – https://help.gurtam.space/en/article/how-to-create-a-unit
Then, configure the tracker on the defined server and port.
If you face any problems during this process, do not hesitate to contact us!
Also if you find a solution, please write it here, so it will help other users .