There is no data on the position of the device

Endo-Diag-Med

Hello. From August 8, the Ruhavik website lacks the current location of the device as well as the history of the device movement. By August 7, everything was working fine. The other same device is working properly. Attached I am sending files. Please state possible reasons. Best regards. Andrew. (
Unfortunately, the .jpg files won’t load into the discussion window).

kuko

Endo-Diag-Med Hello, Can you please contact us to support@gps-trace.com and provide your account? Only with your credentials, we can check your issue.

ashe

Endo-Diag-Med Hello!
Has your problem been resolved?
If not, please write about it in more detail at support@gps-trace.com indicating your username, IMEI and tracker model so that we can study out the data.

kuko

@Endo-Diag-Med
Do not share your email address here, on the forum. Email our tech support with your account name.