Hello, cobantk102 ,
Point by point:
1) Please, check the messages from your device in Toolbox.
If there is no such data in messages from your device, then they will not be displayed in the application accordingly.
If parameters are present, then you can add this parameter to be displayed on the unit card in the unit menu - Settings - View.
If you have problems with this, write to support@gps-trace.com with your login, unit id and device type, then we can check it additionally.
The capabilities of your device, it is better to check with the manufacturer or equipment seller. You can also try to find this information in the manual for the device.
2) This is the native map server Gurtam Maps. More info you can find here. – https://gurtam.com/en/gurtam-maps
You can write them directly, to receive variants of using this maps server.