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iOS App not running in background


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#1 Guest_teamsmiffy_*

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Posted 18 November 2014 - 10:45 AM

I've installed the GPS Tag Orange app on my iPhone5.

 

It provides live online tracking for a while, but eventually the data transmission stops.

 

If I reopen the app on the phone the data transfer is resumed.

 

Is there a way to make it transmit all the time, or perhaps if it's only travelling at more then 10mph?

 

thanks

 



#2 Guest_poal_*

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Posted 19 November 2014 - 10:42 AM

thank you for the information provided. Recently we've detected a problem with that and working actively on its fixing. Please wait until the update is ready and try to use again.



#3 Guest_josechernandezm_*

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Posted 23 December 2014 - 16:32 PM

Yes, I confirm this problema with iOS 8 and iPhone 5, the data transmisión stop ( random stop ) and the messages go directly to black box. When restart app send all pending messages

 

Now I´m tested in iOS 7 and iPhone 4, I will post the result.

 

Any idea about date for next versión ??



#4 Guest_josechernandezm_*

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Posted 27 December 2014 - 17:47 PM

I tested in iphone 4 with iOS 7 and works fine in background last 4 days

#5 Guest_alcatel_*

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Posted 29 July 2015 - 07:27 AM

Hello.

I installed GPS Tag into two iPhone: same iOS 8.1, same hardware (iPhone 5C), same GSM provider...

 

The first one works not good, sometimes it stops while in background.

 

The second one doesn't work at all.  :(

It fixes GPS (<10m precision), it connects to server over GSM or Wifi network, but all messages remain as "lost" (I see into statistics windows).

Messages remain in blackbox if I stop the GSM-GPRS-3G and Wifi network.

When I restart GSM-GPRS-3G or Wifi network, messages change from blackbox into "lost".

App sends only text message to server over GSM-GPRS-3G or Wifi network.

I try to reinstall the app, I try to set a password, I try to update to iOS 8.4... app doen't send GPS messages to server, only text messages.

Can you help me? I'm confused!!!



#6 pach

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Posted 31 July 2015 - 00:21 AM

Check "Location Services" settings on your iPhone first.


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#7 Guest_alcatel_*

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Posted 03 August 2015 - 11:14 AM

"Location Service" is active. What else?



#8 bruin

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Posted 18 August 2015 - 04:54 AM

send us more info to info@gps-trace.com

we will check the logs of the server to find out the case.

also rectify, whether during the tests you changed WiFi connaction to GPRS and vise a versa.


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#9 Guest_alcatel_*

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Posted 02 September 2015 - 15:11 PM

Hello.

I sent you the log with app's function (have you received it?)

 

By the way I made an hard reset to the second phone.

Then I restart the entire phone's configuration using 3G network, only (not wifi).

Now the app send its GPS position to server over 3G network and over Wifi, too!

 

Problem 2) solved.

 

 

About problem 1): at the moment the "Orange GPS TAG" app work very well on iOS 8.1 and iOS 8.4,

but sometimes it closed itself and I need to restart it. :(

This isn't good.

 

Can you solve?

 

Thanks.

 

 

PS Why I cannot use SMS to send command to iOS "Orange GPS TAG" app? It will be more useful.

Such as "start service" (when it stopped) or "send position" or something else...



#10 Guest_alcatel_*

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Posted 25 September 2015 - 11:10 AM

No news?

The app continues to close itself...

Can you solve?



#11 Guest_alcatel_*

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Posted 29 September 2015 - 16:03 PM

Admin,

can you help me, please?

The app GPS-TAG Orange stoped its work, again.

It sent only txt message to server.
GPS messages remain into blackbox and didn't send to server.

Why?

I deleted and reinstalled the app on the iPhone,
I deleted and reconfigured the account on gps-trace.com

What I have to do?

 



#12 Guest_alcatel_*

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Posted 30 September 2015 - 06:54 AM

send us more info to info@gps-trace.com

we will check the logs of the server to find out the case.

also rectify, whether during the tests you changed WiFi connaction to GPRS and vise a versa.

 

Bruin, check you mail, please.

Thank you very much!



#13 Guest_alcatel_*

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Posted 20 October 2015 - 12:13 PM

Bruin, no news for me?

I note that GPS tag stops working when I put the iPhone in airplane mode (while I expect it remains active, collecting GPS data, without sending them to server).

When I come back to normal mode, GPS tag didn't restart its work: I need to activate it manually!
Can you solve?



#14 pach

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Posted 20 October 2015 - 12:34 PM

Airplane mode described here.

A quote from this document: "If you have a device with iOS 8.2 or earlier, Airplane Mode will also turn off GPS."


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#15 Guest_bograt_*

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Posted 29 April 2016 - 16:17 PM

I see this is an old topic, so would have thought the issue with the gps tag app stopping running in background would have been fixed by now, but apparently not.

I have a iphone 4 on ios 7.1.2 that I'm using as a tracker in a caravan and it keeps dropping out, usually runs ok for a few hours or maybe a day then stops, is this just an ios issue and maybe it would be better for me to get a android phone to use instead?

Thanks



#16 pach

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Posted 03 May 2016 - 08:42 AM

I can confirm that further development of the GPS Tag application has been discontinued.

Check our new app.


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