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Error: Item with such unique property (phone numer, name or UID) already exists.

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#461 Guest_kodak_*

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Posted 13 June 2017 - 14:39 PM

kodak, what is the ID?

The ID is: 355488020804670



#462 Guest_domingo_*

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Posted 13 June 2017 - 17:24 PM

Something similar to kodak has happened to me

A year ago I created a user, when today I try to access the account. The system tells me that the user or password is not valid.
After many attempts I use "Forgot your password" But the system did not know my username or my email.
So I decide to create a new user, I use the old username (malia), and it was accepted, but I am wrong to put the email and I can not activate it.
So I decide to start from scratch with a new user domingo and I get this error.

Old user: malia
New user: domingo
Id 356294025069682  GPS tk 102 

You can help?

You delete ID356294025069682 and the malia account from database? To be able to use it in the new account.

Or can you tell me how to solve the problem?

Thank you very much



#463 pach

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Posted 14 June 2017 - 05:21 AM

kodak, the unit with the ID 355488020804670 is already in your own account.

Unit name is "Shineray".


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#464 pach

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Posted 14 June 2017 - 05:23 AM

domingo, same as with kodak.

The unit with the id 356294025069682 is already in your account.

Unit name "mt2017"


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#465 sea doo

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Posted 14 June 2017 - 09:56 AM

Hello,
Please delete my units from web database history (all data: unique ID and phone number):
- ID: 356173060313637
- ID: 356173060330698
- ID: 356173060362378
- ID: 356173060328700
- ID: 356173060349474
 
I used these devices earlier on gps-trace website on the same login: sea doo
 
Thanks for help.
Regards


#466 pach

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Posted 14 June 2017 - 11:40 AM

sea doo

356173060313637 - not used in the data base

356173060330698 - not used in the data base

356173060362378 - not used in the data base

356173060328700 - not used in the data base

356173060349474 - not used in the data base


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#467 Guest_kodak_*

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Posted 14 June 2017 - 14:50 PM

kodak, the unit with the ID 355488020804670 is already in your own account.
Unit name is "Shineray".


Yes i have made one caled Shineray after maling the New user,
But it do not respond.
And when i made it it sagen That it Washington allready in uge.

#468 Guest_kodak_*

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Posted 14 June 2017 - 15:05 PM

Okay i found the problem.

You have changed the Port Since last time i used it.

Now it seems that the time is not corect on the:
https://svcs.gps-trace.com/

I am in Denmark so that is timezone +1 but it is still 1 hour ahead.
My time is now 17:08
But the site say 18:08



#469 Guest_scorpion99_*

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Posted 14 June 2017 - 15:47 PM

scorpion99, ignore the phone number field. Leave it empty.

ok, but not found, id and password are correct and no connect. :(



#470 Guest_kodak_*

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Posted 14 June 2017 - 16:12 PM

ok, but not found, id and password are correct and no connect. :(

Is you unit setup to the right  IP & port.



#471 Guest_JanTo_*

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Posted 14 June 2017 - 20:21 PM

Hi,

 

How can I delete my phone number from register?

+37253363441



#472 pach

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Posted 15 June 2017 - 05:11 AM

JanTo, the phone number is not registered in the data base.

I would recommend you to just not use it at all.

Phone number is not required for monitoring.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#473 pach

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Posted 15 June 2017 - 05:13 AM

kodak, check the time zone settings in the user properties and make sure the device is using GMT+0 time zone.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#474 Guest_JanTo_*

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Posted 15 June 2017 - 06:03 AM

Hello,

What device type should I select for device with ID 27044551687 and IMEI  355227044551687? And why I can´t use unit name which I have used previousli e.g KIA although I have deleted this unit?



#475 pach

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Posted 15 June 2017 - 06:17 AM

JanTo, unit name is not a unique value. So you can create two unit with the same name without any issues.

As for the device type I believe you should select the one which is written on the box.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#476 Guest_eiz6701_*

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Posted 15 June 2017 - 11:34 AM

Hi Yesterday I have tried to registrer two gt06 Accurate in the Orange both brand new such as the SIM cards. But in the two cases I didint get the registration because the message Error: 'Item with such unique property (phone number, name or UID) already exists.'..

 

I have to install more 4 gt06 but I'm afraid to lot my money.

 

What should I do?

 

Thank you very much

 

Armando.



#477 pach

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Posted 15 June 2017 - 11:51 AM

eiz6701, empty the phone number field


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#478 Guest_tiphonero_*

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Posted 15 June 2017 - 12:28 PM

Hi

I have created a new user,
I have tryed to use mu old Username,
and it was accepted.

But when i try to create a unit,
it sayed that the unit was alreddy used.

So i can't use it.

 

My unit id is 353505220872357

thanks



#479 pach

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Posted 16 June 2017 - 05:08 AM

tiphonero, unit with such ID is created in the account "tiphonero"

So it is in your own current account.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#480 Guest_i.zaenal_*

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Posted 18 June 2017 - 09:25 AM

hi i have the same issue
can u look at it my unit id is 355488020980494
thanks







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