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Error: Item with such unique property (phone numer, name or UID) already exists.

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#441 Guest_dariocarva2017_*

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Posted 07 June 2017 - 13:38 PM

Looking at questions from other people .. I saw that it is not necessary to put the number of yes. But after I click ok the tracker does not enable .. do I have to send some command ??? So it appears enabled in orange?

Looking at questions from other people .. I saw that it is not necessary to put the number of yes. But after I click ok the tracker does not enable .. do I have to send some command ??? So it appears enabled in orange?



#442 Guest_jotacemac_*

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Posted 07 June 2017 - 21:08 PM

hi, when i  try to change the number phone, show mensseger: "Error: 'Item with such unique property (phone number, name or UID) already exists.'."

 

login: jotacemac

unique id: 59710042019696

 



#443 pach

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Posted 08 June 2017 - 05:21 AM

dariocarva2017, our server only receive data and you you need to somehow make your tracking device send the data.

From our side all you need to know is the server IP and prot, the rest should be provided in the device manual.

Check here to find a relevant IP and Port.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#444 pach

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Posted 08 June 2017 - 05:23 AM

jotacemac, do not change phone number then.

Basically you can even delete a phone number completely and it won't affect anything.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#445 Guest_nickmaydi_*

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Posted 08 June 2017 - 06:45 AM

Dear Admin
Can you please tell me in which account & password the IMEI 358899057180 & 358899057242904 already exists?
Thanks
Bcz Plan to switch n combine the account to 1 new account id:usermart
Thanks
Nick

#446 pach

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Posted 08 June 2017 - 06:57 AM

nickmaydi, the id 358899057180 is not registered in the data base 

The id 358899057242904 is registered in the account "usermart "


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#447 Guest_ntudor_*

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Posted 08 June 2017 - 20:09 PM

good evening
 
I have two  tracking device TK-102-2 that was registered on Orange, but I cannot remember userid or password  :(
 
So when I try to register again, systems says unit already exists
 
1.IMEI  862117021653547
2.IMEI  869103020342020
 
Can you delete the old log-in?
 
thank you
 
Regards


#448 Guest_EVERCLEARPOOL_*

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Posted 08 June 2017 - 20:25 PM

HI 

 

I JUST REGISTERED LOGIN EVERCLEARPOOL  

I HAVE 02 TK 110 BRAND NEW

 

IMEI 352887074876693 

PHONE +17722032231

 

AND 

 

IMEI  352887074876651

PHONE +17722033580

 

BOTH GIVE THE SAME ERROR

Error: 'Item with such unique property (phone number, name or UID) already exists.

 

BUT THEY WORK FINE IF I SEND TEXT MSG I RECEIVE THE GG MAP POSITION BACK

 

PHONE NUMBERS ARE ALSO NEW NEVER REGISTERED ON ORANGE 

 

CAN YOU HELP ME ,



#449 pach

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Posted 09 June 2017 - 04:58 AM

ntudor, both IDs are registered in the account "ntudor".

You can delete them by yourself, I believe.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#450 pach

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Posted 09 June 2017 - 05:01 AM

EVERCLEARPOOL, 352887074876693 is not registered in the data base.

352887074876651 is registered in the account "EVERCLEARPOOL".

 

The phone number field does not do anything at all it just a field with a text nothing else.

It is not required for anything. You can simply skip it.

If you tracking device does not show position it has nothing in common with the phone number.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#451 Guest_jirka09_*

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Posted 09 June 2017 - 07:31 AM

Hi Pach, can you help me pls? 
I have a problem with connection my tracker. Model of tracker is TK102b (xexun cheap clone from ebay). On other sites (gpswox.com, my-gps.org) works fine. On your site the tracker not works. My ID is 087075208813 (already checked on wialon). 
Only my phone number cant use, because app wrote an error (Item with such unique property already exists).
User name jirka09.
ID is 087075208813
Phone no. is +420770147241.
I use IP 193.193.165.166 port 20222.
Thank you



#452 pach

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Posted 09 June 2017 - 11:11 AM

jirka09, there are no messages in the logs from the ID 087075208813

Check relevant topics.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#453 Guest_jirka09_*

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Posted 09 June 2017 - 11:46 AM

jirka09, there are no messages in the logs from the ID 087075208813

Check relevant topics.

Ok, I set the ip and port to 193.193.165.166 20275 (Rilla G19) and still nothing. I checked new uniqe id at wialon, 355488020849299.

do you see some traffic?



#454 pach

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Posted 09 June 2017 - 13:17 PM

jirka09

[detect] 2017/06/09 16:11:42:062: Received GPRS message from unknown unit(Rilla G19): ID: 355488020849299
[detect] 2017/06/09 16:12:37:400: Received GPRS message from unknown unit(Rilla G19): ID: 355488020849299
[detect] 2017/06/09 16:14:37:300: Received GPRS message from unknown unit(Rilla G19): ID: 355488020849299
[detect] 2017/06/09 16:14:47:724: Received GPRS message from unknown unit(Rilla G19): ID: 355488020849299
Please note, this topic is not for discussing connection.

I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#455 Guest_tines_*

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Posted 10 June 2017 - 10:19 AM

Hola, necesito borrar  mi numero de teléfono del sistema, para poder configurar el tracker. Al introducir el numero, dice que ya existe el objeto. gracias



#456 pach

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Posted 12 June 2017 - 07:58 AM

tines, what is the id you are trying to register?


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#457 Guest_scorpion99_*

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Posted 12 June 2017 - 19:43 PM

Hello, I have registered, and when covering the data of my gt02a gps, when I put the phone number with the correct country code, it gives me error that the phone is already in use and it does not work, can you help me?
 
user: scorpion99
email:maxpayne99@yopmail.com
device: gt02a.
 
delete please, maybe found it.


#458 Guest_kodak_*

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Posted 12 June 2017 - 20:51 PM

Hi

A year ago i createded a user,
when i today tryed to log in to it,
it say that the user or password was invalid.
After many try i chosed to use "Forgot Password"
But the system did not know my Username or my E-mail
So i desidet to create a new user,
I tryed to use mu old Username,
and it was akcepted.

But when i try to create a unit,
it sayed that the unit was alreddy used.

So i can't use it.
Can you help me with this?



#459 pach

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Posted 13 June 2017 - 05:14 AM

scorpion99, ignore the phone number field. Leave it empty.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#460 pach

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Posted 13 June 2017 - 05:17 AM

kodak, what is the ID?


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту






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