Jump to content


My Device is not being tracked since yesterday ....


  • This topic is locked This topic is locked
23 replies to this topic

#21 pach

pach

    Orange Guru

  • Members
  • PipPipPip
  • 4,886 posts
  • LocationBelarus

Posted 18 July 2015 - 13:14 PM

Resolve what? Millions of messages come to our servers each minute. If there is a problem with one device (not even whole device type but only one particular tracker) we check logs from our side and give recommendations.

Your device 359710045247971 is not sending any data so I suggest checking configuration and trying to point it to id.wialon.net


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#22 Guest_KleinerP_*

Guest_KleinerP_*
  • Guests

Posted 23 September 2015 - 23:27 PM

Check out your home page. I just stuck your 50Lighters.jpg image on it, saved the page, all good. Were you talking about something else?

#23 Guest_AYENON_*

Guest_AYENON_*
  • Guests

Posted 17 November 2015 - 08:25 AM

I have the same problem with my device GT06; no position on the map since last week;

is it a general problem?



#24 pach

pach

    Orange Guru

  • Members
  • PipPipPip
  • 4,886 posts
  • LocationBelarus

Posted 17 November 2015 - 08:54 AM

I have the same problem with my device GT06; no position on the map since last week;

is it a general problem?

Your devices sends valid messages with position (example):

 2015/11/17 03:04:52:233: GPRS MSG(GT06): ID: 864717003557224, IP: 105.235.17.29, MSG: TIME: 03:04:51, TYPE: 0x12, LAT: 5.29059166667, LON: -3.99283666667, SPEED: 0, COURSE: 0
 
Sometimes it sends data from the past:
2015/11/17 00:11:13:186: GPRS MSG(GT06): ID: 864717003557224, IP: 105.235.17.30, MSG: TIME: 18:54:57 16/11/2015, TYPE: 0x12, LAT: 5.306605, LON: -3.99713333333, SPEED: 83, COURSE: 132
 

Check device time zone configuration.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users