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My Device is not being tracked since yesterday ....


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#1 Guest_op_pap_*

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Posted 22 September 2014 - 17:41 PM

Hi,

 

My device ID is 59772036957828. It was on GPS Trace Orange from last 2 years. From yesterday its not being tracked. can you see any communication from device to server please?

 

Thanks,

 

Om.



#2 Guest_kbx626t_*

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Posted 24 September 2014 - 07:15 AM

My Device too has not been tracking since Friday 19/Sept/2014 23:59:58 ID 359710042583162 please advice on the same



#3 Guest_poal_*

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Posted 25 September 2014 - 19:41 PM

this is just the hardware issue, GPS-Trace platform does not initiate sendings or reject messages from units.



#4 Guest_682403_*

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Posted 22 October 2014 - 17:07 PM

Hay

Request to check the log

account 682404 tracker Xexun 103-2  imei 012207005047292

Some time tracker is offline. The device is efficient, responds to commands sms. I do not know if sending data to the server.

Can you check the cause of the problem ?

 

I had to create a new account to write a message to the 682404 do not have access

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#5 Guest_poal_*

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Posted 23 October 2014 - 09:01 AM

the last message was registered on 21th of October.



#6 Guest_682400_*

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Posted 23 October 2014 - 20:22 PM

Hay

 

I have a question whether the server supports device TK103 , but not Xexun ?
I found GPS103 -B , Xexun TK103 but these settings do not work. Anyone had experience with this device?


#7 Guest_poal_*

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Posted 27 October 2014 - 09:02 AM

 

Hay

 

I have a question whether the server supports device TK103 , but not Xexun ?
I found GPS103 -B , Xexun TK103 but these settings do not work. Anyone had experience with this device?

 

 

please go to the relevant topic for chinese devices to ask your question



#8 Guest_rodrigo.scastro_*

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Posted 17 March 2015 - 20:30 PM

Hi, a have a Tk102, IMEI 354188301034325 But position its not update automaticaly, the position is updated only i send a sms with command to restart the device



#9 pach

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Posted 18 March 2015 - 00:16 AM

Hi, a have a Tk102, IMEI 354188301034325 But position its not update automaticaly, the position is updated only i send a sms with command to restart the device

Seems like it simply hangs. Contact the seller or the manufacturer.


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#10 kiliakis

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Posted 08 April 2015 - 17:15 PM

Hello. I bought GPS-tracker TLT-2H, but I cannot trace the the vehicle, enen though I have registered the device with all necessary info. Thank you very much. 



#11 pach

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Posted 11 April 2015 - 04:02 AM

Hello. I bought GPS-tracker TLT-2H, but I cannot trace the the vehicle, enen though I have registered the device with all necessary info. Thank you very much. 

Check it at id.wialon.net


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#12 Guest_NatGPS7_*

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Posted 09 May 2015 - 13:29 PM

My TX-5 LBS won't even reply "CONFIG OK" when I send the SMS.



#13 pach

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Posted 11 May 2015 - 19:23 PM

Please check list of supported devices first.

TX-5 is probably a GSM only tracker so it can not be used with GPS Trace Orange.


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#14 Guest_Taxi3018_*

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Posted 24 June 2015 - 19:56 PM

good morning
 
I want to tell you that I have 3 days they do not receive information on my computer is a TK103A which I have configured with the ip 193 193 165 166  20558  is for vercion TK102 for me to state that usually work until 3 days ago.
 
Must balance the team is Tigo Guatemala.
 
Calling the team stayed in so called so if I called heard what was happening in the cockpit without problem. recrese to the follower mode and should standardize the operation but did not.
 
Proceeded to check with the check command and response me a record of what is active and what is not and appeared GPRS me off
 
Comensar proceeded to APN +++++ commands and his answer was ok
+++++ send the adminip ++++++ and sent me ok
send the account password and account name and his answer was ok
 
Recheck GPRS and remains off
 
someone can answer me this issue Thanks


#15 pach

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Posted 28 June 2015 - 20:05 PM

Taxi3018,

There is no data from your devices so I suggest to check SIM-card balance.


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#16 Guest_bgprocop_*

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Posted 29 June 2015 - 20:15 PM

I am 16 days unsigned , usually works via sms but the site says my orange tk103b is offline. The sim card is ok . Does anyone know if it's general problem ?

 

Estou há 16 dias sem sinal, funciona normalmente via sms mas o site orange diz que meu tk103b está offline. O cartão sim está ok. Alguém sabe se é problema geral? 



#17 Guest_Szoki757_*

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Posted 01 July 2015 - 21:02 PM

I have a same problem. My device (Xexun TK 103-2) working perfectly, but not seen for 4 days ago. The sim card is active, communicate vis sms.
Earlier was this problem too and then works perfectly and then repeat.

The message is :Satellite succesfully locked. Position detected 4 days 6 hour

Why?



#18 staszek120

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Posted 08 July 2015 - 11:22 AM

I have the same problem from 3 days Xexun TK103-2, on test page it works, SMS works, but in New Orange it is not seemed for 3 days with short brakes. 013949001024051



#19 Guest_Szoki757_*

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Posted 09 July 2015 - 20:19 PM

Already 12 and a half days ago is dead!



#20 Guest_bgprocop_*

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Posted 16 July 2015 - 01:02 AM

we resolve this? the orange has informed if it is a temporary problem?






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