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password reset doesn't work


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#1 xdajul

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Posted 16 May 2018 - 08:29 AM

Hi,

 

The password reset link/functionality doesn't work .. "Oops! Something went wrong!" when you type a new one using the link provided

 

how does one reset an expired account?


Have you tried my TLT-2H Easy Setup App?


#2 pach

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Posted 16 May 2018 - 09:53 AM

xdajul, what is the account name?


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#3 xdajul

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Posted 16 May 2018 - 10:22 AM

Hi, I've sent a PM to answer this question. :)


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#4 pach

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Posted 16 May 2018 - 10:55 AM

xdajul, please read my signature  ;)

Anyway, the account does not exist in the data base and therefore it can not be restored.

The only thing I can suggest you is to create a new account.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#5 xdajul

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Posted 16 May 2018 - 11:31 AM

Ha, signatures, they're like commercials I don't see them. :-)

 

Anyway, I made a typo

it's zxzizzy2 with two z's .. my bad


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#6 pach

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Posted 17 May 2018 - 04:43 AM

xdajul, as far as I can see, you have recreated the account yesterday. There is one unit in the account it works and sends data. So I assume the problem is solved.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#7 xdajul

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Posted 18 May 2018 - 10:28 AM

it's fixed now, we can track again! thnx


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