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I can not add a new device to my account


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#1 tbgpavo94

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Posted 29 November 2017 - 07:19 AM

Hello
I can not add a new device to my account. The device is visible on id.wialon.net while the gps trace does not. Could you please help me. Device ID 027042456400


#2 pach

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Posted 29 November 2017 - 10:05 AM

tbgpavo94, I can see one unit with such an ID in your account and it is a GPS Tag device.

But there are no logs at all from that device.

Please make a screenshot with id.wialon.net where it was working.


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#3 tbgpavo94

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Posted 30 November 2017 - 08:31 AM

I uploaded a screenshot of id.wialon.net with my device visible. I tried with another device and the effect was the same id.wialon - visible, gps-trace-not

 

http://www99.zippysh...bQ9Yx/file.html



#4 pach

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Posted 30 November 2017 - 09:41 AM

tbgpavo94, ok, but it is the TK110 device.

So go to unit properties and change it from GPS Tag to TK110.


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#5 tbgpavo94

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Posted 30 November 2017 - 16:23 PM

Ok after adding to the vehicle controllers tk110 the device showed up on the gps trace. Thanks. But I have another question. How to add TK110 tracker to your personal trackers? There is no tk110 in the device properties.



#6 pach

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Posted 04 December 2017 - 05:17 AM

tbgpavo94, read more hear.


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