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Error: Item with such unique property already exists

error already exists can not add unit phone number imei unique imei accounts

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#41 Guest_V4l3n_*

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Posted 16 November 2017 - 01:13 AM

Hi Admin, could you please check this imei 352887075874887 (GT02D) , yesterday morning my customer can connect to orange, then on the afternoon he forgot the password...then i try to add that imei to my account but it says already exist

 and i've just make a call to my customer he said he make the early account with the email that he doesn't know to open it...

 

can you please erase that imei on your database, so i can add the unit in the new account please

 

thank you



#42 pach

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Posted 16 November 2017 - 04:59 AM

V4l3n

352887075874887 - is created in the account "bilqis rental", unit name is "beat biru putih 6065 XA", device type is "GT02D".

 

Las login into account was on: 2017-11-15 12:34:26

We do not delete anything manually unless the request is received from a customer's email.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#43 Guest_V4l3n_*

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Posted 16 November 2017 - 09:29 AM

V4l3n

352887075874887 - is created in the account "bilqis rental", unit name is "beat biru putih 6065 XA", device type is "GT02D".

 

Las login into account was on: 2017-11-15 12:34:26

We do not delete anything manually unless the request is received from a customer's email.

is there any other way di solve this problem? like maybe send the forgotten password to email other than the registered email? because it likely my customer create the account with the email that doesn't exist or fake email......if he must request for deleting the imei from orange database, where should he send the email? it's must be from the registered email on orange account?

 

thank you



#44 pach

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Posted 16 November 2017 - 10:00 AM

V4l3n, if the email is fake the only option is to wait when it will be deleted automatically.

Read more in the terms of use.

 

UPD: you can register email if it does not exist and then reset the password ;)


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#45 Guest_V4l3n_*

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Posted 21 November 2017 - 09:01 AM

V4l3n, if the email is fake the only option is to wait when it will be deleted automatically.

Read more in the terms of use.

 

UPD: you can register email if it does not exist and then reset the password ;)

thank you for your attention, problem solve at last....my customer can login again into orange....he forgot that must be a space between the username
 



#46 Guest_eremge_*

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Posted 25 November 2017 - 03:00 AM

Dear Pach...
Please help me,because I have some problem when I add a new unit with same hardware type unit (Concox GT06N)

notification :
Error: 'Item with such unique property (phone number, name or UID) already exists.'

Username : eremge
Unit ID : 351608084038434
Hardware Type : Concox GT06N

I appreciate for your help

#47 pach

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Posted 27 November 2017 - 04:54 AM

eremge,

351608084038434 - is created in the account "eremge", unit name is "Go+ Ryan F1442UW", device type is "Concox GT06N".


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#48 Guest_eremge_*

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Posted 27 November 2017 - 09:30 AM

eremge,
351608084038434 - is created in the account "eremge", unit name is "Go+ Ryan F1442UW", device type is "Concox GT06N".

Sorry...

When I add new unit with same hardware type to account "eremge", always error 'Item...... Already exists'

Username : eremge
Unit ID : 351608084183420
Hardware Type : Concox GT06N

Username : eremge
Unit ID : 358899054938611
Hardware Type : Concox GT06N

#49 pach

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Posted 27 November 2017 - 13:43 PM

eremge,

351608084183420 - is created in the account "budewi", unit name is "Rush Marinir", device type is "Concox GT06N".

358899054938611 - is created in the account "DHENDY", unit name is "Calya B 1446 PIL", device type is "Concox GT06N".


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#50 Guest_mcca75_*

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Posted 10 December 2017 - 03:39 AM

the same for me !

 

i have  on old account pak2047 device 359710040534845 , and now a cant add to new account mcca75

 

error "Error: 'Item with such unique property (phone number, name or UID) already exists.'"

 

 

please delete device 359710040534845 from database so I´ll be able to add to my new accont.

I don´t remember the old password for the pak2047 login.

I think the email used to pak2047 was the email:  cap_mauricio@hotmail.com

Can u help me?



#51 pach

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Posted 11 December 2017 - 05:30 AM

mcca75, there are no accounts with the name "pak2047" and email "cap_mauricio@hotmail.com" in the database.

What is the device type you are trying to add to your new account?


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#52 Guest_mcca75_*

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Posted 11 December 2017 - 13:08 PM

this device 359710040534845 and the nodel is TK103 and  is giving me the message: error "Error: 'Item with such unique property (phone number, name or UID) already exists.'"

I forgot the login, I think that the old PAK2047 was deleted....



#53 pach

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Posted 11 December 2017 - 13:23 PM

mcca75,

359710040534845 - is created in the account "welton05", unit name is "Golf", device type is "Xexun TK-103".


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#54 Guest_mcca75_*

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Posted 15 December 2017 - 19:56 PM

I ask for unit 359710040534845  not the unit that u answer above.



#55 pach

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Posted 18 December 2017 - 04:59 AM

mcca75, corrected the message. Now id is 359710040534845.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#56 Guest_mcca75_*

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Posted 18 December 2017 - 23:11 PM

But this is my device, it´s with me, in my hands.... how someone change it?



#57 pach

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Posted 19 December 2017 - 04:55 AM

mcca75, buy genuine devices from the reliable manufacturers and you will not face such issues.

Here is an email of the account "welton05":

welton@globo.com

You can contact that guy by yourself.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#58 Guest_kanarispunto_*

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Posted 07 January 2018 - 20:50 PM

Hi,

could you please check this id:868683023053006 . I probably registered this myself some time ago, but forgot my username and password!

thanks

#59 pach

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Posted 08 January 2018 - 04:44 AM

kanarispunto,

868683023053006 - is created in the account "Minoas", unit name is "Pilot1", device type is "Coban GPS102".


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#60 Guest_mustangford_*

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Posted 11 January 2018 - 02:16 AM

hello it is possible to deactivate the account associated with the imei finished in 868......775529, I have it in 2 accounts, I forgot the email and user data of the account created in May of 2017 and today I created another account but I can not link the device.
the new account is: mustangford







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