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Error: Item with such unique property already exists

error already exists can not add unit phone number imei unique imei accounts

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#1 pach

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Posted 29 June 2017 - 07:11 AM

When creating a new unit you may face the following error:

"Error: Item with such unique property already exists"

 

It literally means that a similar unit already exists in the data base.

When a new unit is created the server checks:

both device type + ID(IMEI)

and

separately checks phone number

 

There can be no two similar units in the data base, for example:

GPS Tag 90909090 and GPS Tag 90909090

 

The mistake may be caused by the field "Phone number":

1. create a new unit and add a phone number

post-35455-0-29167200-1498720199.png

2. click "Ok" and an error pops up

post-35455-0-43196500-1498720218.png

3. the unit will be added

post-35455-0-41247100-1498720230.png

4. the system will delete all fields matching the values that already exist in the data base

post-35455-0-97228600-1498720239.png

 

The error can be avoided by simply SKIPPING phone number field:

post-35455-0-01459900-1498720250.png

The phone number does NOT influence monitoring at all and does NOT affect position detection or connection with a server.

You can just leave this filed EMPTY without any consequences.

 

 

The error can also appear when there is a unit with the same ID in the data base.

The solution in such a case will be to:

1. find a current owner of the ID by yourself and ask him to delete it

2. post your ID in this topic (add device type). We will check and provide you a current owner account name(email).

 

!all off top messages will be deleted!

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I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#2 MaykonMk

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Posted 28 January 2019 - 12:19 PM

Olá, tenho um usuario Maykon_Mk e perdi acesso a esta conta, tentei recuperar a senha para o email maykonkaiky@hotmail.com e não consegui êxito. Então criei outra conta com o mesmo usuário Maykon_Mk mas com o meu outro email maykonkaiky@gmail.com. porém diz que o imei e telefone ja existe. Como devo proceder? Imei: 355178030125665 usuário: Maykon_Mk... Por favor exclua a conta que não tem os dados e me mande uma recuperação de senha para conta real... obrigado

#3 MaykonMk

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Posted 28 January 2019 - 12:31 PM

Olá, tenho um usuario Maykon_Mk e perdi acesso a esta conta, tentei recuperar a senha para o email maykonkaiky@hotmail.com e não consegui êxito. Então criei outra conta com o mesmo usuário Maykon_Mk mas com o meu outro email maykonkaiky@gmail.com. porém diz que o imei e telefone ja existe. Como devo proceder? Imei: 355178030125665 usuário: Maykon_Mk...

Manter:
Maykonkaiky@hotmail.com
Usuario: Maykon_Mk
Imei: 355178030125665

Excluir:
Maykonkaiky@gmail.com
Usuario: Maykon_Mk

Quando tento recuperar senha de maykonkaiky@hotmail.com manda eu entrar em contato com um administrador.

Por favor exclua a conta que não tem os dados e me mande uma recuperação de senha para conta real... obrigado

#4 pach

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Posted 28 January 2019 - 13:59 PM

MaykonMk, for the account "Maykon_Mk" the email was maykonkaikygps@gmail.com and maykonkaiky@hotmail.com

There is another account "Maykonkaiky" with the email maykonkaiky@yahoo.com.br 

 

The last one has a working unit. So try to restore the password for the account "Maykonkaiky".


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#5 MaykonMk

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Posted 28 January 2019 - 16:49 PM

Pach amigo consegui recuperar e já acessei. Porém quando boto login Maykonkaiky e a senha correta abre uma nova janela dizendo que é a primeira vez que estou acessando e pede um email novo. O que devo fazer? Creio que já tenha diversas contas nos meus emails.so está criando uma conta em cima da outra... Por favor Poderia excluir as contas que não tem gps? Meus emails são:

Maykonkaiky@yahoo.com

Maykonkaiky@hotmail.com

Maykonkaiky@gmail.com


único ativo é maykonkaiky@yahoo.com.br

Pach te agradeço desde já. Me ajuda

#6 pach

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Posted 29 January 2019 - 05:04 AM

MaykonMk, three accounts "Maykon_Mk" were deleted.

I left only maykonkaiky@yahoo.com, account name "Maykonkaiky". Try restore a password for this account.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#7 MaykonMk

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Posted 29 January 2019 - 14:03 PM

Pach obrigado por excluir. Porém quando tento recuperar a senha manda entrar em contato com um administrador. O email é maykonkaiky@yahoo.com.br e usuário: Maykonkaiky.

Esse maykonkaiky@yahoo.com não existe... somente .com.br existe.

#8 pach

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Posted 30 January 2019 - 06:55 AM

MaykonMk, why did you use an email that does not exist?

I can not delete an active account. Last login to the account maykonkaiky@yahoo.com was on 2019-01-29 22:41:42

According to the terms of use, an account is deleted automatically within 90 days if it is not used.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#9 MaykonMk

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Posted 31 January 2019 - 07:57 AM

Pach meu email existe. Porém tem uma conta no email maykonkaiky@yahoo.COM... E não deixa eu recuperar minha senha no email verdadeiro que é maykonkaiky@yahoo.COM.BR.
AO solicitar recuperação de senha manda falar com administrador. A conta correta é Maykonkaiky e o email é maykonkaiky@yahoo.COM.BR

#10 pach

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Posted 31 January 2019 - 10:56 AM

MaykonMk, you do not get me right.

Unit with ID 355178030125665 was created in the account "Maykonkaiky".

Account "Maykonkaiky" is registered for the email "maykonkaiky@yahoo.com".

Last login to this account was on 2019-01-29 22:41:42

So it is active and I can not delete it.


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#11 MaykonMk

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Posted 31 January 2019 - 16:53 PM

Mas meu email é maykonkaiky@yahoo.com.br. não tenho esse sem o .BR

O id é login estão corretos, porém o email certo é Maykonkaiky@yahoo.com.BR "BR"

Vc teria como alterar? Porque quando peço para recuperar senha manda eu falar com um administrador.

#12 pach

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Posted 01 February 2019 - 06:35 AM

MaykonMk,

Attached File  Screenshot from 2019-02-01 09-35-07.png   200.64KB   1 downloads


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#13 MaykonMk

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Posted 02 February 2019 - 04:52 AM

Pach não sei como ocorreu isso, até a data de criação foi dia 28/01/2019, sendo que eu tenho esta conta e este rastreador a mais de 2 anos. Teria como alterar para o email maykonkaiky@yahoo.com.br?
Login: Maykonkaiky

Nao sei enviar screenshot em anexo, senão mandaria a caixa de entrada do meu email com o pedido de recuperação de senha, e quando tento mudar a senha manda entrar em contato com um administrador. Se poder alterar fico muito agradecido pois está conta de email que você mandou a foto não existe. Somente com o "BR".

#14 MaykonMk

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Posted 05 February 2019 - 17:36 PM

Pach você acha que eu devo excluir o id que eu tenho e tentar criar novamente por essa conta aqui? MaykonMk? Acha melhor fazer assim ja que eu nao consigo ajeitar mudar o e-mail Maykonkaiky@yahoo.com para Maykonkaiky@yahoo.com.br?

#15 fahrul41

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Posted 06 February 2019 - 07:41 AM

hi orange trace

Please check for me IMEI :

 

IMEI: 358735071060239 / wetrack2

        
 

Plese help me

but I forgot login n email. I can not use the device. Thanks..



#16 pach

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Posted 06 February 2019 - 08:24 AM

fahrul41,

358735071060239 - is created in the account "miofino03", unit name is "FINO 03", device type is "GT06".


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту


#17 MaykonMk

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Posted 07 February 2019 - 21:30 PM

Pach aguardo sua resposta...

#18 alioth_hip

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Posted 12 February 2019 - 22:04 PM

Hello, whats the username where is the unit imei 864180033086377?



#19 ETERENT

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Posted 13 February 2019 - 00:03 AM

Mohon info IMEI 353701090480100 terdaftar di akun apa?
Terima kasih atas bantuan nya

#20 pach

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Posted 13 February 2019 - 04:55 AM

ETERENT,

353701090480100 - is created in the account "kemarent", unit name is "Kema Beat Street", device type is "Concox GT06N".


I do not answer emails and personal messages | Я не отвечаю на личные сообщения и почту






Also tagged with one or more of these keywords: error, already exists, can not add unit, phone number, imei, unique, imei accounts

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