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Error: Item with such unique property already exists

error already exists can not add unit phone number imei unique imei accounts

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#1 pach

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Posted 29 June 2017 - 07:11 AM

When creating a new unit you may face the following error:

"Error: Item with such unique property already exists"

 

It literally means that a similar unit already exists in the data base.

When a new unit is created the server checks:

both device type + ID(IMEI)

and

separately checks phone number

 

There can be no two similar units in the data base, for example:

GPS Tag 90909090 and GPS Tag 90909090

 

The mistake may be caused by the field "Phone number":

1. create a new unit and add a phone number

post-35455-0-29167200-1498720199.png

2. click "Ok" and an error pops up

post-35455-0-43196500-1498720218.png

3. the unit will be added

post-35455-0-41247100-1498720230.png

4. the system will delete all fields matching the values that already exist in the data base

post-35455-0-97228600-1498720239.png

 

The error can be avoided by simply SKIPPING phone number field:

post-35455-0-01459900-1498720250.png

The phone number does NOT influence monitoring at all and does NOT affect position detection or connection with a server.

You can just leave this filed EMPTY without any consequences.

 

 

The error can also appear when there is a unit with the same ID in the data base.

The solution in such a case will be to:

1. find a current owner of the ID by yourself and ask him to delete it

2. post your ID in this topic (add device type). We will check and provide you a current owner account name(email).

 

!all off top messages will be deleted!

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#2 Guest_GPSU81_*

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Posted 08 July 2017 - 15:02 PM

Hello, could you check unique id 35989400066713 please? 
It was  registered on another account that I can`t get access but it should be non-active over 45 days..



#3 pach

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Posted 10 July 2017 - 05:05 AM

GPSU81,

35989400066713 - is created in the account "bistriy", unit name bistriy, device type "Kingneed T8800".

Last log in to the account "bistriy" was on 2017-06-23 18:38:56. So it is still considered to be active and can not be deleted.

Try to reset a password if you do not remember it.


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#4 Guest_asiboro_*

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Posted 16 July 2017 - 23:39 PM

I finally identified my device using http://id.wialon.net/. But when I tried to register the IMEI at https://svcs.gps-trace.com/, I got the error  'An item with such unique property (phone number, name or ID) already exists.'. Unique ID is 352887074981790, Device Type is Concox GT06N (as shown on http://id.wialon.net/). My user ID is asiboro, email address is arnold@siboro.com. This is a newly bought device. Thanks.



#5 pach

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Posted 17 July 2017 - 05:31 AM

asiboro,

352887074981790 - is created in the account "504664908_gps", unit name is "Auto 1", device type is "Concox GT06N".

You can contact an owner by the email 504664908_gps@orange.pl

But I would suggest you to reconfigure your tracking device to use port 21143.

Concox GT06E and Concox GT06N are using the same communication protocol so 06E can work as 06N and vice versa.


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#6 Guest_Kris.wuytens_*

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Posted 20 July 2017 - 20:32 PM

Hi,

 

could you please check this id: 359710042568114. I probably registered this myself some time ago, but forgot my username and password! 

 

thanks



#7 pach

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Posted 21 July 2017 - 05:35 AM

Kris.wuytens,

359710042568114 - is created in the account "deluxe", unit name is "DELUXE", device type is "Coban GPS102".


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#8 Guest_Kris.wuytens_*

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Posted 21 July 2017 - 16:33 PM

Kris.wuytens,

359710042568114 - is created in the account "deluxe", unit name is "DELUXE", device type is "Coban GPS102".

That's strange,

 

I have never created an account "DELUXE"!? and I have bought this device new. What can I do?



#9 pach

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Posted 24 July 2017 - 05:15 AM

Kris.wuytens, it happens when you buy cheap stuff from China. You can contact current owner of the account by the following email:

softail.deluxe@telenet.be


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#10 Guest_Handatech_*

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Posted 29 July 2017 - 21:46 PM

Can you check username of the device with IMEI 351608080742419, because I have some problem when I add a new unit with notification :

 

 

Error: 'Item with such unique property (phone number, name or UID) already exists.'

 

 

I appreciate for your help



#11 pach

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Posted 31 July 2017 - 05:24 AM

Handatech,

351608080742419 - is created in the account "Ludantech", unit name is "D 1158 AEQ", device type is "Concox GT06N".


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#12 jovasa

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Posted 07 August 2017 - 17:35 PM

I'm trying to update nr. Phone and the system does not accept ... it returns me with the unit message already registered. I await solution.


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#13 pach

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Posted 08 August 2017 - 05:11 AM

jovasa, what phone number are you trying to add?


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#14 Guest_gps438_*

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Posted 10 August 2017 - 16:22 PM

Error:

Item with such unique property already exists.

 

ORANGE USER: gps438

 

unique id: 3516080836800

phone number:+628239*******

 

PLEASE HELP



#15 Guest_marcilene_*

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Posted 10 August 2017 - 17:53 PM

Olá, esqueci o usuário e senha, pode me enviar?

emei 353451047073869

 

Fiz um outro cadastro com novo usuário e senha,mas informa que o emei já esta sendo utilizado por outra conta e foi justamente essa conta que eu esqueci o usuário e senha.



#16 pach

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Posted 11 August 2017 - 05:09 AM

gps438,

351608083621800 - is created in the account "Dn438", unit name is "Dn438", device type is "Concox GT06N".


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#17 pach

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Posted 11 August 2017 - 05:15 AM

marcilene,

353451047073869 - is created in the account "marcilene", unit name is "GOLF HWW2980", device type is "GPS103-B".


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#18 Guest_digiutama_*

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Posted 15 August 2017 - 15:44 PM

dear Admin, can you please advise username for IMEI 012896000469665.

Thanks

#19 pach

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Posted 16 August 2017 - 05:01 AM

digiutama,

012896000469665 - is created in the account "aheng1", unit name is "MT90", device type is "Meitrack MT90".


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#20 Guest_rakkelum_*

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Posted 17 August 2017 - 15:04 PM

dear Admin, can you please advise username for IMEI 088020517490







Also tagged with one or more of these keywords: error, already exists, can not add unit, phone number, imei, unique, imei accounts

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