Server stopped parsing data messages
Posted 31 May 2017 - 20:34 PM
we have the same problem and we reported it several months ago , You never admitted the fault and said it was impossible, that your servers process data 24 hours 365 days . The port 20709 stop processing data from 21 pm to 24 pm all days in all tracker programed to this port . PLEASE FIX IT
several months ago
Posted 01 June 2017 - 05:10 AM
jack123, the issue you are describing is not related to the one we have in the thread.
Please, do not confuse others.
If you want to monitor servers availability use the following link: https://noc.wialon.com/
The servers are working 24/7
I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.
Posted 01 June 2017 - 20:22 PM
Concox GT06E - 351608082545190
Galileosky v.5.1 - 358173050315319
Posted 01 June 2017 - 21:02 PM
Posted 01 June 2017 - 23:06 PM
i had make all configs at my new car, like already has make at old cars, and until now my device are offline.
Many friends ask to me because have same problem. (my old car are ok).
Please check if new accounts have some server bug (because at new car i can´t set the phone of tracker, and i can set at my old car).
- iapedSof likes this
Posted 02 June 2017 - 01:10 AM
I still having the same issue. My device has been shown as offline.
I made this test redirecting it and checking its status and it was online. The problem is with the server.
Any information about how long is gonna take to fix this issue?
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