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Blueberry GT06N

no data no satellite offline

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#1 Guest_harroldsalen_*

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Posted 15 February 2017 - 04:30 AM

Hi,

 

this is my 3rd installed device and booth two devices are working perfectly, the configuration are the same yet this one is not detecting by the system, satellite icon is in red color and offline status.

 

device name is Blueberry GT06N

if you need any details, please let me know.

 

please help. thank you.



#2 Guest_harroldsalen_*

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Posted 15 February 2017 - 05:38 AM

I have set the apn & server ip correctly

also tried to check in http://id.wialon.net/ and it works, the device showed up on the list.

then i've returned the ip to orange server, but still it's not seems to be working.



#3 pach

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Posted 15 February 2017 - 07:26 AM

harroldsalen, what is the device ID?


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#4 Guest_harroldsalen_*

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Posted 15 February 2017 - 07:57 AM

Hi,

 

thank you for reply...

here is the device id: 355488020891613



#5 pach

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Posted 15 February 2017 - 08:10 AM

harroldsalen, I can see a couple of messages in the logs:
[detect] 2017/02/15 08:05:41:757: Received GPRS message from unknown unit(Blueberry GT06N): ID: x891613
[hw2.trace] 2017/02/15 08:22:46:474: Received GPRS message from unknown unit(GT06): ID: x891613
 
Can you please switch the device ON.

I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#6 Guest_harroldsalen_*

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Posted 15 February 2017 - 08:27 AM

Hi,

 

the device is ON, actually it is already installed in my brother's car, and we can track it using it's device command and via google map... which is working fine.



#7 pach

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Posted 15 February 2017 - 11:30 AM

[hw1.trace] 2017/02/15 14:03:42:241: Received GPRS message from unknown unit(Blueberry GT06N): ID: xxx891613

Deleted the password. Hope it will help.

Switch the device ON once again.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#8 Guest_harroldsalen_*

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Posted 16 February 2017 - 03:53 AM

Hi,

 

right now the status is..., it was detected by satellite 14hrs ago and the device is offline.

 

my 2 other devices are working properly with orange tracking system, only this one having this problem, yet the all device command are working properly.

 

could you recommend any other similar platform to be used for tracking?



#9 pach

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Posted 16 February 2017 - 05:19 AM

harroldsalen, at least one message was parsed after I deleted the device password:

[hw1.trace] 2017/02/15 16:09:58:752: GPRS MSG(Blueberry GT06N): ID: x891613, IP: , MSG: TIME: 16:09:57, TYPE: 0x12, LAT: 15.0643433333, LON: 120.718956111, SPEED: 0, COURSE: 308
So it is working.
You now only need to configure your device to send messages on the regular bases.

I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#10 Guest_harroldsalen_*

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Posted 18 February 2017 - 03:51 AM

Hi,

 

thank you for your help,

do you mean send messages to orange platform? not sms right? because sms is working fine anyway.

is it to be done on device or on orange platform because i don't find any configuration on it's manual?



#11 pach

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Posted 20 February 2017 - 05:47 AM

harroldsalen, all tracking devices send data messages (not SMS).

All configuration is done on the device side.

We are the receiving side we just waiting for any incoming data.


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#12 chrystella

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Posted 08 January 2018 - 12:17 PM

My Blueberry GT06N unit is showing Offline on GPS Trace. What could be the problem?



#13 pach

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Posted 08 January 2018 - 13:37 PM

chrystella, I can see that the last message was received today at 2018-01-08 09:00:33

Did you make any changes in the device configuration?


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.






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