Jump to content


Photo

can`t login on official android app


  • Please log in to reply
4 replies to this topic

#1 tiagoazevedo

tiagoazevedo

    Orange Experienced

  • Members
  • PipPipPip
  • 26 posts

Posted 04 June 2015 - 18:24 PM

Hi,

I installed the GPS Trace Orange official APP from Play Store, but when I insert username or password, it always say "Invalid account or password"...I try many times, in the website, I can login normally.


If I select register new account, it say username already in use...

Can anyone help or have the same problem?
  • pattyyh18 likes this

#2 pach

pach

    Orange Guru

  • Members
  • PipPipPip
  • 3,842 posts
  • LocationBelarus

Posted 04 June 2015 - 19:13 PM

Send us your login and password for additional testing.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#3 tiagoazevedo

tiagoazevedo

    Orange Experienced

  • Members
  • PipPipPip
  • 26 posts

Posted 04 June 2015 - 20:11 PM

:blink:  What? Password are something private, I think so.... ;)

 

Password:

●●●●●●●●



#4 pach

pach

    Orange Guru

  • Members
  • PipPipPip
  • 3,842 posts
  • LocationBelarus

Posted 04 June 2015 - 20:23 PM

That's why I haven't asked you to post your credentials here and gave you a contact form.

It's up to you to send it or not.

 

I have checked my account and it works flawlessly (android 5.1, GPS-Trace Orange v1.0.85)


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#5 tiagoazevedo

tiagoazevedo

    Orange Experienced

  • Members
  • PipPipPip
  • 26 posts

Posted 04 June 2015 - 20:45 PM

Ok, I found now the solution.

 

Android 4.2

 

My password have special characters like  ! , so I can´t login...I modify it without special character and worked...

 

Thanks...






1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users