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#61 Guest_Rafal_*

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Posted 14 July 2016 - 22:32 PM

Hello Admin,
please delete my account gsm_1, mail:rafhel@wp.pl ,unity id:0505203991 , imei:860041022984754
thnx



#62 pach

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Posted 15 July 2016 - 15:40 PM

Rafal, send a request to info@gps-trace.com


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#63 Guest_nusa_*

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Posted 09 August 2016 - 12:27 PM

i just make a new acoount, but i type wrong pasword, so now i can not loggin
please delete an account under
user : bl160XXX
IMEI : 3588990574XXXX

Phone : +6XX5321XX18XX

so i can use the gps and the simcard under new account
gps type GT 06N

i can not send this message to your mail, so i used this forum instead

how can i reach you

thanks admin before and after



#64 pach

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Posted 09 August 2016 - 13:04 PM

nusa, send a request to info@gps-trace.com


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#65 Guest_a355227043860386_*

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Posted 10 August 2016 - 08:01 AM

Dear support, can I know under which account is registered IMEI: 355227043860386 ? I can't activate under my account. But I believe everything has been correctly configured.

 

Thanks



#66 pach

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Posted 11 August 2016 - 09:26 AM

a355227043860386, it is free actually.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#67 Guest_kgagps98_*

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Posted 06 October 2016 - 10:40 AM

Hello, please remove the device id 359710046535259 with your base. I want to add them to the new account and I do not remember the old account. It was not long used.

Tomasz



#68 pach

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Posted 06 October 2016 - 11:10 AM

kgagps98, the device is created under the account "Spy24"

We can not delete units from users accounts.

An account will be deleted automatically after 45 days of non use.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#69 Guest_kgagps98_*

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Posted 06 October 2016 - 16:40 PM

kgagps98, the device is created under the account "Spy24"

We can not delete units from users accounts.

An account will be deleted automatically after 45 days of non use.

dziękuję bardzo :)



#70 Guest_Avanza3_*

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Posted 28 December 2016 - 06:36 AM

admin please remove the IMEI of id "Avanza3" because the IMEI will I enter into the account "arifin19"

#71 pach

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Posted 28 December 2016 - 14:09 PM

Avanza3, you can delete everything by yourself.

There is actually the Delete button.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#72 Guest_SlavkoBro_*

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Posted 17 January 2017 - 15:08 PM

Please delete all my previous data

User SlavkoBro

 

email: slavkobroceta@gmail.com

 

 

 

always the same error: 

Error: 'There is already an object with the same configuration (telephone, name or ID)'. 

 

Thank you



#73 pach

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Posted 18 January 2017 - 05:14 AM

SlavkoBro, if you want your account to be deleted send a request to info@gps-trace.com

But there is no need to delete accounts as most users simply create units and then for some reason try to create one more unit with the same settings.

So just write what unique ID or a phone number you trying to use and we will check if the unit is already in your account or not.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#74 Guest_Martie_*

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Posted 03 February 2017 - 16:53 PM

How i can delete Units?

 

I have a wrong Unit install but i cant find a delete button für units?!

 

EDIT:

 

It´s all OK, i have found it! "double-tipp on the Unit-Name"



#75 Guest_gps3322_*

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Posted 07 April 2017 - 08:49 AM

Hi,

 

I haven't been using my tracker for a while and I forgot my login and password. Now I want to re-register my tracker, but it's not possible. Can you please delete the unit permanently, so I could re-register it?

 

Id: 352887072366754

 

Thanks,



#76 pach

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Posted 07 April 2017 - 11:37 AM

gps3322, there is no such ID in the data base


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#77 Guest_Francis_*

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Posted 08 April 2017 - 05:21 AM

Hi, I need help deleting my ID because my phone number change and when I want to change it in the configuration always appears me a message saying that the IMEI alredy exist, my IMEI is 355488020912944. I registered on orange.gps-trace.com



#78 pach

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Posted 10 April 2017 - 05:20 AM

Francis, ID 355488020912944 is not registered in the data base so you can add a unit with it.

Do not enter any phone numbers as they are not required.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#79 Guest_szufla_*

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Posted 10 April 2017 - 17:20 PM

Hi
I am having a problem with cofigurin my unit. 
Please remove tracker with below data
 
phone number +48732185193
ID: 087073758249
 
There might be two units, please remove both.
 
my user login for this account is "szufla"
 
best regards


#80 pach

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Posted 11 April 2017 - 05:19 AM

szufla, double click on a unit name, then click on the unit settings button and delete a unit by yourself.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.





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