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#241 Guest_poornachandra_*

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Posted 23 November 2017 - 15:52 PM

It show Bhopal address

#242 Guest_stan707_*

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Posted 16 January 2018 - 20:22 PM

hi

when i try to configure a tracker and add it the phone number of the tracker sim it give an error "item with such unique property (phone no,name or uid)already exists".

The phone no box is left empty.

Can you help please



#243 pach

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Posted 17 January 2018 - 04:46 AM

stan707, read here.


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#244 bellamira

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Posted 17 January 2018 - 10:27 AM

Hi
Have tested my GPS device at wialon.net and it appears
if I want to guide to GPS-TRACE IP 193.193.165.166 now
nothing is working,
Unique ID: 027042380329
Device: Tracker GT02A

What am I doing wrong?



#245 pach

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Posted 17 January 2018 - 11:06 AM

bellamira, I do not see any data messages in the logs from a GT02A with the ID 027042380329.

 

If you are sure the device is genuine then it should be working fine at the .166 

But if it is a clone, then try to use TK110 port for example.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#246 bellamira

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Posted 17 January 2018 - 12:08 PM

Hi
I used the TK 110 port 20488, IP 166 but it does not work
I also tried the 20774, but does not show anything on wialon
I've also re-registered with GPS-Trace, is not synonymous
Somewhere I typed something wrong or?



#247 pach

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Posted 17 January 2018 - 14:05 PM

bellamira, does it show up at the id.wialon.net?


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#248 bellamira

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Posted 17 January 2018 - 14:33 PM

Yes, as TK110 20488 027042380329



#249 pach

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Posted 18 January 2018 - 04:49 AM

bellamira, open your account then and create a unit with device type TK110 and ID 027042380329


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#250 bellamira

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Posted 18 January 2018 - 05:42 AM

It works, instead of GT02A I have to specify TK110
Thank you!!!



#251 Guest_redorbit_*

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Posted 24 January 2018 - 12:58 PM

Hi could you please give the server data for Thinkrace PT36 tracker?
and is it possible to track iPhone too?
Thanks



#252 pach

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Posted 25 January 2018 - 04:45 AM

redorbit, for an iPhone use this app.

As for the Thinkrace PT36 so you need to send us communication protocol of that device to analyse it.


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#253 Guest_redorbit_*

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Posted 25 January 2018 - 11:00 AM

hi i've got the product protocol from the manufacturer to th thinkrace pt36, where can i send it to you please?



#254 pach

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Posted 25 January 2018 - 11:19 AM

redorbit, send it to the info@gps-trace.com

Just attach a protocol and ask if it is supported in our system.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#255 Guest_redorbit_*

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Posted 25 January 2018 - 12:35 PM

Thanks! I'll do that way!



#256 tjandraferry

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Posted 01 February 2018 - 06:42 AM

hi pach, i have problem with my tk110. it connected to wialon.net perfectly (unique id was appeared), but when switched to gps-trace.com it stopped working. fyi the gps unit is previous version of tk110 (command line ending with #). please help



#257 pach

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Posted 01 February 2018 - 07:17 AM

tjandraferry, direct it back to .166 IP as it was sending data messages:

[hw1.trace] 2018/02/01 09:29:59:202: [INF:EB0AA700] GPRS MSG(TK110): ID: 027043430321, IP: , MSG: TIME: 17:32:23 30/01/2018, LAT: -6.1
6945833333, LON: 106.780785, SPEED: 2, COURSE: 277

The only minor issues is that they are from past (probably black box).
 


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#258 tjandraferry

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Posted 01 February 2018 - 07:51 AM

patch thanks for the fast reply. i have directed to .166. but still it didn't work. it shows the position from 2 days ago. any idea?



#259 pach

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Posted 01 February 2018 - 08:03 AM

tjandraferry, it just stuck at the same message:

[hw2.trace] 2018/02/01 11:00:29:195: [INF:B74D0700] GPRS MSG(TK110): ID: 027043430321, IP: , MSG: TIME: 17:32:23 30/01/2018, LAT: -6

.16945833333, LON: 106.780785, SPEED: 2, COURSE: 277

 

A device should be outside of any building to make sure the GPS connection is firm.
 


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#260 tjandraferry

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Posted 01 February 2018 - 08:45 AM

that's what make me wonder, the car is parked on the same parking lot, it used to work perfectly, it appeared on wialon.net flawlessly now it doesn't work and shows from 2 days ago. but thank you anyway






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