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Cant log in on GPS Trace Orange


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#1 Guest_rosewkaranja_*

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Posted 14 May 2016 - 07:55 AM

l Cant log in to the Official App (GPS Trace Orange) Using my account. l have even tried on my husbands phone and it doesnt work. The error it brings Says "Invalid Username or pasSword"
P.S. His account logs in fine in both phones

#2 Guest_rafacal_*

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Posted 14 May 2016 - 08:21 AM

Same problem, I have sent an email with user name and pass to info@gps-trace.com, waiting for reply



#3 Guest_rafacal_*

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Posted 14 May 2016 - 09:19 AM

Solved, don´t use Special characters in passwords, only letters and numbers



#4 Guest_rosewkaranja_*

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Posted 14 May 2016 - 13:50 PM

Thank you very much rafacal, it has worked.
Let it be on record for anyone else facing the same issue DO NOT use special characters on your password if u plan on using the official mobile app.

#5 Guest_jacobcarl_*

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Posted 18 October 2016 - 10:21 AM

Hello everyone, i tried to reset password but its telling user doesn't exist .i have create account 



#6 pach

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Posted 18 October 2016 - 13:05 PM

jacobcarl, you have logged into the forum so I believe you know the password and your account is working.
While working with mobile apps be careful with the capital letters in the password.


  • Elaizaget likes this

I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#7 Guest_nusa_*

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Posted 21 October 2016 - 03:42 AM

i've created an account with random email, with this id 358899057448139, i forget the user name and the pasword, can you please reset this id and the account under it, so i can use the unique id again



#8 pach

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Posted 21 October 2016 - 05:26 AM

nusa, the account is "bl11605jh"


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#9 Guest_b2897kff_*

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Posted 30 March 2017 - 11:08 AM

how to change username? 



#10 pach

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Posted 31 March 2017 - 06:20 AM

b2897kff, you can change only username visible at forum.

You can not change account name.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#11 tes123

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Posted 07 May 2017 - 03:25 AM

Dear admin,
I got problem can't log in, username D121xxx password xxx
The problem is 'login error, server is not available try again later'
But if I log in another user is find don't have a problem like that.
Please help to solved this problem, thanks



#12 Guest_manoel_*

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Posted 07 May 2017 - 04:05 AM

Caro admin, 
eu tenho problema não pode efetuar login. O problema é 'erro de login, o servidor não está disponível tente novamente mais tarde' 
Mas se eu fizer logon em outro usuário é encontrar não tem um problema parecido. 
Por favor, ajude a resolver este problema, obrigado 



#13 Guest_evitaman1209_*

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Posted 07 May 2017 - 04:30 AM

Same error 'login error, server is not available try again later'

#14 pach

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Posted 15 May 2017 - 06:44 AM

tes123manoelevitaman1209, do you still face the login issue?

It was probably caused by an update and should have been resolved the same day.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#15 Elaizaget

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Posted 21 September 2017 - 23:07 PM

Im staying logged in. I only had to log in after installing the new version.




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