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(solved) App time and vehicle time do not match

current time

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#1 Guest_TheGlenn88_*

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Posted 10 May 2016 - 20:10 PM

As the topic states, i'm having a problem with the website and the iPhone app. when i click on the vehicle it shows it updated GPS location an hour ago. but in reality it was a couple of minutes.

 

The time in the top corner will read 1900, the vehicle (when clicked on) time will read about 1800. This seems to be an issue with the time zones as the date on my device seems to be correct.

 

Thanks

Mike



#2 pach

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Posted 11 May 2016 - 05:53 AM

All messages with coordinates from your device have one hour deviation with current time (time when a message was received):

[hw1.trace] 2016/05/11 08:42:38:359: GPRS MSG(JM01): ID: 866561010350xxx, IP: 213.137.13.4, MSG: TIME: 07:41:38, TYPE: 0x22, LAT: 53.2125022222, LON: -3.0426, SPEED: 0, COURSE: 0
[hw1.trace] 2016/05/11 08:42:43:357: GPRS MSG(JM01): ID: 866561010350xxx, IP: 213.137.13.4, MSG: TIME: 07:42:43, TYPE: 0x22, LAT: 53.2125377778, LON: -3.04252944445, SPEED: 0, COURSE: 0
Therefore the system tells you that the last message was received an hour ago though it has been sent recently.
Check time zone settings on your device or contact the manufacturer to resolve this issue.

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#3 Guest_TheGlenn88_*

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Posted 12 May 2016 - 21:50 PM

This did cross my mind,

But when I text the device it shows the correct time?

Regards
Mike

#4 pach

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Posted 13 May 2016 - 05:46 AM

A time stamp is set by a device itself in the parameter "TIME" in unix format.

We receive data as it is, parse it according to the protocol of the manufacturer and store in the data base without any changes. 

 

Most likely the issue is on the device level.

 

Below is an example of a valid message with the same device type (example from another unit):

2016/05/13 08:46:42:640: GPRS MSG(JM01): ID: xxxxxxxxxxxx, IP: xxx.x.xxx.xx, MSG: TIME: 08:46:40, TYPE: 0x22, LAT: 13.0868311111, LON: -87.3330222222, SPEED: 27, COURSE: 235
 

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#5 Guest_spacewalker_*

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Posted 14 May 2016 - 04:26 AM

I also have this same issue with  LK210 device, bought it becuse  was small enaught

 for example:

if we have 6am  , when I do a Timezone -6 ,  time is move to 10pm day before

then I do Time +4 and  time went to  4am current day

spend a hour to  get as close as possible , and   the best result I have is 6am in a message, 4am  on the website

 

manufacture -  if i can give 0 stars feedback, I will do.

Sent over 10 mails,  from 3 different account, , silent, no replay

 

this same issue is with TKSTAR gps app for Android, but app can track from 0:00 till 23:59  within a one day. so you  can track a little day after , and little day before.






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